Associate Therapy Manager

The ideal candidate will be based out of Brisbane, QLD.

Mainstay Medical

Mainstay Medical is a medical device company focused on marketing an innovative implantable neurostimulation system, ReActiv8, for people with disabling chronic mechanical Low Back Pain. The company is headquartered in Dublin, Ireland, with subsidiaries operating in the United States, Australia, the United Kingdom, and Germany.

The Role

The Associate Therapy Manager role is a developmental role to prepare to become a Therapy Manager under the guidance and proper training of the Managing Director, VP Australia, coordinating with the local Therapy Manager (QLD) and Senior Clinical Specialist (QLD). This role involves educating customers and accounts to promote Reactiv8 adoption and ensure a high level for patient experience of the therapy. The Associate Therapy Manager will be responsible for patient clinical programming interactions, attending meetings with key customers, building a pipeline of patients, setting up accounts and driving scalable growth within their territories. This role includes travel within and to major cities including Brisbane, Gold Coast, Sunshine Coast, Toowoomba, Mackay and Townsville in addition to attendance at educational programs for physician and allied health training courses held nationwide.

Position Responsibilities

• Develop in-depth knowledge of Mainstay Medical and ReActiv8 therapy.
• Consistent engagement with customers, accounts and advocacy groups to buildpipelines, advocates and processes for Reactiv8 utilization.
• Support patient selection and partner with supporting advocates to educate themarket on CLBP.
• Work closely with the Area Business Manager to identify and execute upon keysales initiatives.
• Establish best practices within local team working with the Therapy Manager toachieve their metrics and the Senior Clinical Manager provide best practicepatient experience.
• Build strong relationships with Key Opinion Leaders (KOLs), therapeuticpartners and accounts.
• Through customer engagement, develop scalable solutions to satisfy customerneeds and drive therapy adoption.
• Develop monthly, quarterly, and six months business plan towards implant goals.
• Provide physicians with regular written updates on patient results and progress.
• CRM administration.
• Coordinate, plan and participate in patient and customer education events.
• Achieving patient identification metrics.
• Demonstrate excellent communication, leadership, and problem-solving skills.
• Assists with other administrative tasks.

Qualifications

• 1 years work experience in healthcare and life sciences.
• 1 year in outside sales position.
• Bachelor's degree in Business, Marketing, Finance, related field, or equivalent qualifications preferred.
• Excellent analytical, problem-solving, and decision-making skills.
• Good leadership and management skills.
• Effective communication and negotiation skills.

Required Competencies

• Persuasive Communication: Tells our story in a way that clicks. Listens first, responds with facts, and knows how to handle pushback with confidence and credibility.
• Adaptability: Stays cool and flexible when things change—whether it's the environment, the plan, or the people. Reads the room and adjusts communication style on the fly, effortlessly shifting between patients, providers, and teammates to connect in the right way. Brings a positive, solutions-first mindset to every situation.
• Problem Solving: Digs into issues with curiosity and structure. Balances what's right for the patient, the provider, and our business—while staying compliant and creative.
• Business Acumen: Understands how healthcare works—from clinical benefits to the bottom line. Connects what we do to what matters most to customers.
• Customer Engagement: Builds real trust with providers. Pays attention, delivers more than expected, and always looks for ways to help them succeed.
• Pipeline Management: Knows the numbers and the strategy. Qualifies opportunities well, keeps things moving, and maintains a strong, steady pipeline.

Physical Demands

• Requires presence in the OR (appropriate vaccinations and hospital clearance may be required).
• Potential for long periods of sitting, standing, speaking, and or walking (minimum of 8 hours a day).
• Repetitive work on a computer and frequent telephone use.
• Extensive daily travel.
• Possess a valid driver's license.

The total compensation package includes a range of medical, dental, vision, financial, and other benefits, as well as equity.

Mainstay Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. Mainstay Medical participates in E-Verify.