Client Services Officer- Records

3 days ago

Spring Hill, Queensland, Australia MedHealth Full time
Company Description

MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.

Job Description
  • Co-ordinate all activities associated with Medilaw client files, incoming legal briefs, business records and other information.
  • Prepare files to ensure that scheduled appointments can proceed on time and to the consultant doctor's individual requirements.
  • Provide administrative support to the consultant doctors.
  • Archive past appointment files.
  • Provide information to customers
  • Liaise with customers to ensure effective outcomes.
Qualifications
  • This is an entry level position.
  • Demonstrated aptitude and positive attitude will be highly regarded.
  • Comprehensive training and education provided in a supportive environment.
  • Attention to detail is vital.
  • Computer literacy with proficiency in Microsoft Office applications (Word, PDF editing and Excel).

You will gain:

  • Customer service skills.
  • An understanding of medical terminology.
  • Comprehensive knowledge of record management practices relating to independent medical assessments.
  • Time management proficiency.
  • The ability to work independently when required and within a team environment.
  • Excellent oral, written and interpersonal communication skills. #Medilaw
Additional Information

Why join us?

  • Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel), Novated Leasing, Salary Packaging, Employment Assistance Program, Paid Parental Leave & Purchased Leave.
  • Employee Referral Program – Be rewarded for successfully recommending great talent.
  • Thorough induction, ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.

 

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