Client Services Officer

2 weeks ago

Notting Hill, Australia SGS Full time

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 93,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

**Job Description**:
An exciting opportunity exists for a Client Service Officer at our office in Notting Hill, Melbourne.
- Proactively keep customers informed of the progress of their request/completion timelines
- Delivery of exceptional Client Service, while maintaining client records.
- Liaise with each service lline and provide timely information regarding client enquiries and new business
- Complete ownership of support services for each service line
- Assist PRMS service line with client services and day to day activities
- Provide admin support where necessary to the team to raise purchasing, receipting and dispatch

**Qualifications**:

- A working knowledge of Microsoft Office (Word, Excel & Outlook)
- A positive attitude, strong work ethic and professional manner;
- Previous experience in office administration and customer service is preferred
- Outstanding written and verbal communication skills;
- High attention to detail and problem solving skills

Additional Information

**WHY WORK FOR SGS?**
Working at SGS means joining an innovative, global Company. Let’s break down what that means for you.
- As a Company, we have embraced the shift to **flexible work**. We encourage our employees, wherever operationally possible, to work in arrangements that support a work-life balance.
- We’re a Company who believe our impact on society is important, so **Sustainability is embedded in our culture **and the way we do business.
- ** Paid Parental leave **scheme for 8 weeks for eligible employees.
- We are driven to ensure we have a positive impact on our local communities through **paid employee volunteering days** and regularly encouraging time off to donate blood.
- ** Health & Wellbeing** is important to us, which is why we offer annual health club membership rebates and discounted private health insurance, as well as a supportive Employee Assistance Program.
- ** Ongoing learning & development** is vital to the success of any Company. We believe in investing in our employees, so we offer education assistance programs and encourage the use of our online learning platform.
- ** Career Development Opportunities **(nationally and Globally)

**COME TO WORK AND BE 100% YOU**

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

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