
Senior Broker Assistant
2 weeks ago
The Client
We have a newly created opportunity with one of our leading Broker Clients in Melbourne, this role has come about due to growth plans, as our client continues to grow year on year.
Our Steadfast Broker client is a well-known and respected Insurance Brokerage in Australia, providing insurance solutions to their many loyal customers over many years. Over the last 18 months, they've experienced a period of substantial growth due to some business expansion and merger, therefore creating some new opportunities.
The Role
Our client is seeking to recruit an experienced Senior Broker Assistant to assist two Brokers with their day to day operations. Both Brokers are very busy and are on the lookout for a professional Assistant to come and join the team. Their clients are long standing clients who need superior support and service. This is also a role where you may wish to step into more of a senior role down the track as the business continues to grow. You will have a clear career progression plan in place from day 1.
The team are professional and high performing. They also like to have some fun and celebrate the wins.
Some other components of this role include:
- Management of the administrative arm, supporting the broking team of Account Executives and working alongside existing Assistant Account Executives.
- Confidently manage & respond to queries from clients and underwriters – via both phone & email. This may include complex problem-solving.
- Develop strong and effective working relationships with strata managers and underwriters to support business retention and growth in accordance with branch goals and objectives.
- Highlight and escalate any significant issues of concern affecting service delivery.
Our client is offering some work from home flexibility 2-3 days a week, as well as an attractive salary package for the right person. Our client also offers a very competitive bonus scheme, insurances and an annual 3-day conference to Tasmania each year which is very popular.
They're a very sociable office and close team, quite often getting together for outside-of-work events and functions. The business is undergoing some massive growth therefore this would be a fantastic time to join. Our client also offers fantastic internal career movement as they generally appoint within.
To apply, send an up-to-date resume to today or just hit 'apply now'.
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