Account Manager, Enterprise

1 week ago

Sydney, New South Wales, Australia Atlassian Full time $120,000 - $180,000 per year
Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

Overview

Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian's full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.

Responsibilities

You will drive revenue growth across Atlassian's full product portfolio in APAC-Asia territories by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade & cross-sell opportunities throughout the customer lifecycle. You will partner closely with our Global Sales Team to drive Total Book of Business growth. Additionally, you will be partnering with Sales team on strategic opportunities, including white space analysis, strategic account planning & mapping, and cross-functional partnership with Sales support teams.

Qualifications

  • Five or more years experience in account management, inside sales, customer success or other relevant business areas

  • Ability to establish rapport and build relationships and trust over the phone and on video across a wide variety of countries and cultures

  • Proven track record of meeting or exceeding performance goals

  • Experience managing high-revenue customer engagements with Enterprise-level customers

  • Experience managing complex, end-to-end sales cycles is preferred

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit

  • Enterprise Account Manager

    1 week ago

    Sydney, New South Wales, Australia Border Express Pty Ltd Full time $90,000 - $120,000 per year

    About the RoleAs an Enterprise Account Manager, you will be responsible for driving customer retention, growth, and engagement across a portfolio of key enterprise accounts. You'll develop strategic account plans, foster executive-level relationships, and ensure service excellence that delivers measurable results for both our customers and Border...

  • Enterprise Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Tyro Payments Full time

    OverviewThe Enterprise Account Manager role in Tyro's Growth team manages our highest-value merchants as a trusted advisor—providing day-to-day support, ongoing consultation, and industry expertise to drive retention through cross-sell of Tyro products and solutions. You'll also own new business growth and onboarding of Enterprise merchants, explore new...

  • Enterprise Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Tyro Payments Full time

    OverviewThe Enterprise Account Manager role in Tyro's Growth team manages our highest-value merchants as a trusted advisor—providing day-to-day support, ongoing consultation, and industry expertise to drive retention through cross-sell of Tyro products and solutions. You'll also own new business growth and onboarding of Enterprise merchants, explore new...

  • Enterprise Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Border Express Pty Ltd Full time

    Direct message the job poster from Border Express Pty LtdAbout the RoleAs an Enterprise Account Manager, you will be responsible for driving customer retention, growth, and engagement across a portfolio of key enterprise accounts. You'll develop strategic account plans, foster executive-level relationships, and ensure service excellence that delivers...

  • Senior Manager, Enterprise Accounts

    4 weeks ago

    Sydney, New South Wales, Australia Heng & Hurst Full time

    Senior Manager, Enterprise Accounts - NSW/ACT/QLD/NZJoin this global top 10 leader in medical technology, committed to improving lives through innovation, collaboration, and purpose. With operations spanning more than 100 countries, they bring breakthrough therapies and solutions to healthcare professionals worldwide. Here, you won't just build a career,...

  • Senior Manager, Enterprise Accounts

    4 weeks ago

    Sydney, New South Wales, Australia Heng & Hurst Full time

    Senior Manager, Enterprise Accounts - NSW/ACT/QLD/NZJoin this global top 10 leader in medical technology, committed to improving lives through innovation, collaboration, and purpose. With operations spanning more than 100 countries, they bring breakthrough therapies and solutions to healthcare professionals worldwide. Here, you won't just build a career,...

  • Enterprise Account Manager

    6 days ago

    Sydney, New South Wales, Australia Tyro Payments Full time $120,000 - $180,000 per year

    Why Tyro?At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to...

  • Senior Manager, Enterprise Accounts

    4 weeks ago

    Sydney, New South Wales, Australia Heng And Hurst Full time

    Join this global top 10 leader in medical technology, committed to improving lives through innovation, collaboration, and purpose.With operations spanning more than 100 countries, they bring breakthrough therapies and solutions to healthcare professionals worldwide.Here, you won't just build a career, you'll play a part in transforming patient outcomes while...

  • Senior Manager, Enterprise Accounts

    1 week ago

    Sydney, New South Wales, Australia Heng & Hurst Full time $180,000 - $250,000 per year

    Join this global top 10 leader in medical technology, committed to improving lives through innovation, collaboration, and purpose. With operations spanning more than 100 countries, they bring breakthrough therapies and solutions to healthcare professionals worldwide. Here, you won't just build a career, you'll play a part in transforming patient outcomes...

  • Enterprise Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia Tyro Payments Limited Full time

    At Tyro, we're into business big time. Through our integrated payments, banking and lending solutions, we're here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver...