Project/Account Manager

Project/Account Manager

An exciting opportunity is now available for a
Project/Account Manager
to join our growing team.

Location:
North Melbourne, VIC

Position:

Project/Account Manager

Type:
Full-time

Sector:
Brand, B2B Marketing, and Digital Consultancy

About Mo Works

"Our mission is to empower those building a better future."

At Mo Works, this isn't agency work as usual. We're a creative digital consultancy built for bold B2B brands in construction, manufacturing, energy, logistics, and government sectors. We reposition brands, realign marketing and sales, and rebuild digital experiences to drive real, measurable growth.

Learn more: |

About the Role

We're seeking a
Project/Account Manager
who thrives on juggling multiple digital initiatives, from communications, branding and strategy to web and UI/UX development,
while maintaining clear, consistent client communications.
You'll ensure projects run smoothly, stay on time and budget, and meet our exacting quality standards.

This role goes beyond project delivery; you'll also
own client relationships, act as their trusted advisor, identify challenges early, and proactively find solutions.

Key Responsibilities

• Engage with clients, executives, marketers and developers to uncover project requirements and objectives
• Translate client vision into detailed project blueprints: scope, resources, timeline and communication plan
• Communicate requirements to Mo Works' design, development and marketing teams, ensuring alignment on deliverables, budget and deadlines
• Serve as the primary point of contact for clients, balancing project delivery with account management responsibilities
• Actively manage ongoing retainers (marketing management, creative support, communications), ensuring consistent value and results for clients
• Oversee each project phase: track milestones, deliverables, risks and change requests
• Report regularly on project status, budgets and account health to both internal leadership and clients
• Facilitate feedback loops with clients and incorporate suggestions to continuously improve project outcomes
• Coordinate and support both local and remote teams, fostering collaboration and inspiration
• Drive improvements in internal processes, tools and workflows for greater efficiency

Ideal Candidate

• 2+ years' agency experience in project management or account management, preferably on brand, marketing or digital-product briefs
• Exceptional problem solver with the ability to spot risks and challenges early, and resourceful in finding creative solutions
• Quick learner who can adapt to new industries, tools, and challenges with confidence
• Proven track record managing marketing, branding or web development projects from kick-off through to delivery
• Proficient with task management and workflow tools (e.g. ClickUp)
• Customer-centric design thinker with strong UX understanding
• Excellent stakeholder management and communication skills, written and verbal
• Self-starter with commercial awareness and a clear sense of how your work drives business outcomes
• Able to pivot seamlessly between multiple projects and priorities
• Experience working with distributed teams across time zones

What Success Looks Like

• Projects delivered on time, within scope and on budget, consistently meeting client expectations
• Retention and growth of client accounts through proactive engagement and solution-oriented delivery
• Proactive risk identification and mitigation, resulting in smoother project delivery
• Valuable contributions to refining our project processes and tools

Why Join Us?

• Collaborate with a dynamic consultancy shaping B2B digital experiences
• Direct engagement with leadership, your voice will influence strategic decisions
• Competitive package with clear career progression
• Ongoing training and professional development support
• Flexibility and an emphasis on work-life balance
• Day off for your birthday
• Pet-friendly office environment (bring your along)

Are you the next Mo Works star?

• If you think you're up for the challenge, we'd love to review your profile. Please include a cover letter with your application.