Assistive Technology Workshop and Logistics Technician

1 week ago

Melbourne, Victoria, Australia Active Rehab Full time $104,000 - $130,878 per year

Are you a practical, hands-on person who enjoys working with tools, assembling equipment, and making a real difference in people's lives? Active Rehab in Tullamarine is looking for a reliable and enthusiastic Assistive Technology Workshop and Logistics Technician to join our growing team

About Us

At Active Rehab, we specialise in custom mobility and rehabilitation equipment for clients across Victoria. From manual and power wheelchairs to specialised seating and assistive technology, we build and maintain products that empower independence and mobility.

About the Role

This is a hands-on, workshop-based role perfect for someone who loves working with their hands, has a mechanical mindset, and takes pride in quality craftsmanship.

Key Responsibilities:

Demo/trial

  • Ensures that trial equipment is prepared according to the scheduled appointment and set up based on the client's requirement
  • Ensures that trial equipment is accurately stored in its designated area
  • Ensures in/out equipment movement are accurately recorded in the system
  • Ensures equipment transfers are coordinated with relevant sections

Maintenance and Repairs

  • Minor trouble shooting - Performs basic equipment maintenance, including fixing wear and tear, managing cables, replacing batteries, and identifying programming issues through error code interpretation to ensure optimal functionality and reliability.

Warehouse

  • Ensures accurate and timely receiving of goods
  • Ensures accurate storing of inward items
  • Ensures accurate and timely picking, packing, and shipping of orders
  • Ensures that sales orders are prepared according to the scheduled appointment
  • Ensures warehouse is kept clean and organized
  • Provides support to the Sales consultants when delivering oversized products
  • Must hold a current full driver's licence to support delivery operations
  • Ensures that product/orders are accurately recorded and labeled

Customer Service

  • Provides prompt and professional customer service for walk-in clients, including greeting visitors, understanding their needs, offering product or service guidance, processing inquiries or orders. What We're Looking For:

  • Practical, hands-on skills – you're comfortable using tools and working with mechanical components

  • Strong attention to detail and commitment to quality
  • Ability to follow instructions and work independently or as part of a team
  • A positive attitude and willingness to learn
  • Previous workshop or mechanical experience preferred but not essential
  • Must be an Australian permanent resident or citizen
Bonus Points For:
  • Experience in a similar industry (mobility, mechanical, bike, automotive, or fabrication)
  • Forklift licence or mechanical trade qualifications

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