Library Service Officer

Work type

Permanent Part Time

Location

Dandenong

Department

Community Strengthening

Library Services Officer (Home Library Service)

Band A - $75,804 - $80,333 per annum pro-rata (Plus super)

Permanent Part Time 20.5 hours per week -(includes rostered evening shift plus 1-in-4

weekend shift.)

About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and hone

About the role

Greater Dandenong Libraries is one of the busiest library services in Victoria and is experiencing a period of growth and opportunity for the Library Service.

An exciting opportunity is currently available for a Library Service Officer (Home Library Service) to join the Greater Dandenong Libraries team, which sits within the Creative and Engaged City department.

You will work as part of a team responsible for providing effective library and information services to all library users in our diverse community. This includes facilitating inclusive and equitable access to resources for individuals unable to access the library in person.

Our team works across our various library branches and conducts outreach visits to individuals in the City of Greater Dandenong.

About you

To be successful in this role, you will have demonstrated knowledge and understanding of the following:

• Certificate IV in Library and Information Science or equivalent, or alternatively, demonstrated customer service experience with an understanding of positive customer service principles.
• Experience working in a culturally and linguistically diverse environment.
• Well-developed Information Technology skills, including experience in troubleshooting of computer and mobile technologies and the online environment.
• Experience in delivering programs to adults.
• Knowledge and understanding of authors, books, and the importance of the library's role in supporting literacy.
• Confidence in driving vans and other work vehicles, to help us safely deliver to and connect with vulnerable members of our community.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check.

Please ensure you address the key selection criteria outlined in the position description as part of your application.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked toconsent to a national police check (and where relevant an 'international criminal history check'), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Benefits of working with us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation

Our benefits include

• Competitive salary
• Salary sacrifice childcare (where available)
• Access to learning & development programs including study assistance
• Reward & recognition programs
• Health initiatives
• Access to our support and wellbeing programs
• A vibrant social club

For more information about our benefits, please visit our careers page:Working with Us

Council embraces our diverse community and encourages applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

To apply

To apply for this position please complete the online application form including:

• A brief cover letter
• Your resume
• Response to key selection criteria

You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks.

For more information about our benefits, please visit our careers page: Working with Us

Position Description:Library Services Officer Position Description 483.3KB

Applications close: 5pm, Monday 1 December 2025

Further information: Lina Hernandez,