
Customer Service
4 days ago
Gold Tiger Logistics Solutions is currently seeking a Customer Service Admin Officer to be a part or our growing team.
This position is located at our Melbourne Branch in Dandenong South. This position is Full Time Monday to Friday.
You will be responsible for ensuring effective and timely communication to our customers regarding their national freight movements for GTLS. Completing daily reporting. The key focus of this role will be to provide optimal outcomes for our customers and efficiently working with a team environment. Being able to multitask and being organised is critical part of this role.
Key Responsibilities of the role:
- Managing key customers many consignments in a timely manner. Reviewing customer request and ensuring customer satisfaction.
- Liaising and managing timeslots with 3rd party warehouses and internal staff across our branches, gaining updates on shipments, and updating customers of delays.
- Handling customer enquiries via email and phone.
- Collaborating with Operational teams to ensure customer expectations are met.
- Ensuring GTLS freight return process is followed.
- Trouble shooting – Tracking customer consignments, invoice enquiries and problem solving.
- Booking delivery requirements and pickups
- Actioning daily reporting requirements.
- Processing & completing consignments in our Transport Management System.
A typical day will see you coordinating with of our major customers by working within the team, problem solving and troubleshooting whilst keeping the customers' needs at the centre of everything you do. You will need to have the ability to build relationships both internal within GTLS and externally with our customers.
To be successful in this role you will need:
- Minimum of 2 years' experience in Customer Service, transport background preferred, but not essential.
- The ability to work under pressure, meet deadlines, priorities.
- You must be highly organized with strong administration skills.
- Demonstrated customer focus and ability to build and maintain strong relationships.
- Excellent verbal and written communication skills across a wide variety of audiences.
- Proficient level of computer skills including all MS office programs.
- Able to work independently and within a team.
-
Customer Services Rep
4 days ago
Dandenong, Victoria, Australia Manpower Full time $48,000 - $72,000 per yearJob Title: Customer Service RepresentativeSalary: $34.58 per hourLocation: National Drive, Dandenong South (brand new facility)Hours: 9:00 AM - 5:00 PM, Monday to Friday (37.5 hours per week) Role Overview We are seeking an experienced Customer Service Representative to join our team in a dynamic corporate environment. This role involves providing excellent...
-
customer services assistant
4 days ago
Dandenong, Victoria, Australia Weatherbeeta Group Full time $45,000 - $60,000 per yearAbout Us Join our dynamic team at Weatherbeeta Pty Ltd., a proudly Australian owned, global leader within the Equestrian sportswear and footwear industry. With operations spanning across Australia, US, UK and Europe, we are committed to excellence in design, service, logistics, supply chain management and to ensuring our products reach our highly valued...
-
Sales/Customer Service
4 days ago
Dandenong, Victoria, Australia WESFIL AUSTRALIA Full time $49,900 - $60,000 per yearWe are a fast-growing Automotive Wholesaler and specialize in filtration and a wide range of other automotive parts. We are looking for a full-time Customer Service Representative to join our dynamic and friendly team. Hours 9am - 5pm Mon-FriYour role will consist of:Answering incoming phone calls and assisting customersTaking and processing customer orders...
-
Customer Service Officer
4 days ago
Dandenong, Victoria, Australia CORINTHIAN DOORS Full time $60,000 - $90,000 per yearAbout our OrganisationAs Australia's largest timber door manufacturer, Corinthian Doors has taken its famous brand around the world, securing an international reputation for quality, innovation and design.About our OpportunityWe're looking for a Customer Service Officer who will take on this pivotal role focusing on our credits and warranties including...
-
Customer Service Officer
4 days ago
Dandenong, Victoria, Australia Cleanaway Full time $40,000 - $95,000 per yearVacancy no:522415Work type:Fixed Term - Full TimeLocation:Dandenong South VIC AustraliaCategories:Customer Service
-
senior customer service coordinator
2 days ago
Dandenong, Victoria, Australia Beaumont Tiles Full time $80,000 - $120,000 per yearBEAUMONTS - Creating dream spacesJoin the tile industry leader within the Bunnings/Wesfarmers groupCollaborative national team - join the experts in delivering exceptional outcomes for our customersAttractive salary + Incentive bonuses + Exclusive employee discountsWork from home 3 days per fortnightTHE ROLE...We are seeking a motivated and experienced...
-
Retail: Casual Customer Service
2 days ago
Dandenong, Victoria, Australia Telstra Full time $45,000 - $65,000 per yearEmployment TypeCasualClosing Date8 Oct :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant CHADSTONEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...
-
Customer Service and Internal Sales Support
2 days ago
Dandenong, Victoria, Australia PremiAir Freight Full time $60,000 - $80,000 per yearAbout us:At Premiair Freight, we are not your typical freight broker. We are a premium service provider offering comprehensive supply chain solutions to meet your logistics needs. With our extensive industry experience of over 40 years, we bring a wealth of knowledge and expertise to the table.Our services encompass a wide range of freight transportation...
-
Customer Sales
4 days ago
Dandenong, Victoria, Australia Genuine Parts Company Full time $45,000 - $65,000 per yearCustomer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment. Customer Sales & Service Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our...
-
Customer Care Officer
2 days ago
Dandenong, Victoria, Australia Reece Group Full time $60,000 - $90,000 per yearCustomer Care OfficerAbout UsReece is an Australian icon – we've been around for over a century. We're a big business that works hard to retain the little things that made us great from when we were family owned. We live by our values – we also hire by them and promote by them. Now we're a publicly listed company with over 9,000 people, 800+ locations...