Service Coordinator/Administration Assistant

2 weeks ago

Sydney, New South Wales, Australia BACS Contamination Control Full time $60,000 - $80,000 per year

About Us:

BACS Contamination Control has been servicing Australia's leading technology and pharmaceutical companies for over 40 years. We are experts in technical cleaning of high-tech and critical environments, delivering specialised services where precision and reliability are essential.

Due to continued growth, we are looking for a full-time Service Coordinator/Admin to join our team in Chatswood. This is a hands-on, fast-paced role, suited to someone who is highly organised, confident in managing schedules, and enjoys juggling priorities in a dynamic environment.


The Role:

The Service Coordinator/Admin is responsible for managing day-to-day activities of our service team. You'll work closely with customers and field staff to ensure timely, accurate scheduling of services and maintain smooth communication between teams.

Previous scheduling experience is ideal, but not essential. If you've worked in any role that involved organising, planning, or juggling priorities — we'd love to hear from you.


Key Responsibilities:

  • Coordinate day-to-day schedules for service technicians and teams
  • Communicate professionally with both clients and field staff
  • Support compliance and documentation requirement such as data entry, file management, job documentation and general office support
  • Maintain an accurate and up-to-date client databases
  • Answer incoming calls when required
  • Learn and use internal systems effectively
  • Take pride in delivering exceptional service coordination that enhances the BACS reputation

What We're Looking For:

  • Excellent organisational skills and strong attention to detail
  • Solid computer literacy, including Microsoft Office; ability to learn new systems quickly
  • Demonstrated ability to work to tight deadlines and within constraints
  • A team player who also works well independently
  • Strong attention to detail and follow-through
  • A professional and positive attitude when speaking with clients and colleagues
  • Outstanding communication and stakeholder management skills
  • Full COVID-19 vaccination (mandatory)

Why Join BACS?

  • Join a stable, industry-leading business with 40+ years of success
  • Chatswood-based office close to public transport and amenities
  • Supportive, down-to-earth team culture
  • Full in-house training provided — we'll teach you everything you need to succeed
  • Opportunities to grow and expand your skills over time

NO AGENCIES, PLEASE.

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