Compliance Officer

Job Description

• Play a pivotal role in supporting the effective delivery of compliance operations
• Exciting opportunity to work with a hard-working and highly skilled team
• 12 month fixed-term opportunity based in Collingwood

Jetstar thrives on innovation. We're always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.

Jetstar is currently looking for an energetic and hard-working Compliance Officer based at our Head Office located in Melbourne. As the Compliance Officer, you will provide administrative and operational support to the Compliance Manager, and will oversee the accuracy and currency of crew records, including training, qualifications, licences, and regulatory credentials. The role involves daily monitoring of compliance status, identifying and resolving gaps, and supporting operational continuity through effective cross-functional collaboration.

This position is the first point of escalation for time-critical compliance issues and plays a key role in safeguarding the safety, legality, and efficiency of flight operations with compliance to the Company Operations Manual and applicable CASA legislation.

Key responsibilities include:

• Collaborate with relevant operational teams to ensure both Pilots and Cabin Crew are compliant and legal to operate without causing disruptions to service
• Demonstrate the capacity to effectively leverage and navigate operational systems to review and update crew documents and record
• Maintain & update training and proficiency check records, ground training courses, route qualifications, passports and visas, ASICs, pilot licences, medical, type ratings, recency details and crew qualifications
• Ensure the safety and security of all people, assets, systems, and procedures engaged in or associated with the airline through compliance with Jetstar policy & procedures and CASA legislation
• Conduct audits and reconciliations to ensure data integrity and regulatory compliance and the necessary documentation is received and updated in a timely manner.
• Check & validate legality warnings in relevant systems to avoid any critical violations
• Support continuous improvement initiatives in documentation processes and system workflows.

Ideally, we are seeking:

• Minimum Diploma in a relevant field (Aviation/ Business/ Administration) or equivalent experience in relevant administrative roles
• Knowledge and understanding of airline operations and aviation compliance/legislation is highly desirable
• Attention to detail with a high aptitude and competency with MS Office (particularly Excel)
• Highly motivated and able to deal with multiple tasks in a timely manner
• Organised and efficient with the ability to problem solve
• Excellent written and verbal communication skills across all levels;
• Able to work effectively independently and within a team
• Ability to adapt to consistently changing environment and think laterally

Your life at Jetstar is unlike any other

Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There's a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.

We're Jetstar. Let's takeoff together.

We can't wait to hear from you.

Applications close: Wednesday 3rd September 2025

Please note: Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship

About us

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.