Booking Coordinator

Employment Type: Permanent Full Time

Hours: 38 hours weekly

Location: Werribee Mercy Hospital

Upload with Application: Resume, cover letter, and all relevant qualifications

Contact: Nirmala Abraham

Where there's life, there's Mercy.

Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it's all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The Multicultural Services Unit works across two sites both at Werribee and at Heidelberg. It plays a significant role in working collaboratively with other departments of Mercy Health to promote and raise awareness of Health information, and as well as provide interpreting and translating services.

Role related work experience

• Administration experience in a busy environment, preferably in the health and/or interpreting industry, combined with strong interpersonal communication skills and the ability to work within a multicultural team
• Exceptional computer skills, particularly in MS Office Suite and patient/client management software
• Attention to detail, ability to prioritise tasks and identify and execute time efficiencies
• Initiative and practical approach to problem solving coupled with the ability to work in a high pressured environment

What you'll bring

You're resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred customer service.

To thrive in this role, you will have:

• Excellent time management, organisational and communication skills, with the ability to adapt and problem solve.
• A compassionate, flexible and positive approach to effective patient care and management.
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.
• Current proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.