Customer Service Representative

6 days ago

Gladstone Queensland, Australia Famasika Pty Ltd Full time

Budget Car and Truck Rental - Gladstone

Budget Car & Truck rental is one of Australia's leading rental companies and has built a reputation on offering the great Vehicles Range, Great Rates with the Customer at the Heart of all we Do.

The Rental Sales Agent is the face of our brand In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general inquiries.

What you'll do:

  • Establish customer rental needs by actively listening
  • Communicate rental procedures and guidelines effectively
  • Complete rental bookings in a timely and accurate manner
  • Answering customer questions and inquiries

What we're looking for

  • Applicants must have a full and valid driver's license
  • Strong Administration capabilities
  • Previous experience retail, administration, customer service, sales or similar roles
  • Ability to work in a fast-paced environment while delivering exceptional customer service
  • Ability to follow procedures and adhere to company guidelines and standards
  • Comfortable learning and using computer systems to accurately input rental information

Work Experience

Essential: Demonstrate understanding and use of the Customer service and Administration process

Apply Today to Join the Budget Team

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