Technical Service Specialist

8 hours ago

Sydney, New South Wales, Australia ACRWORLD Full time $100,000 - $120,000 per year

Technical Service Specialist / Crane Mechanic (Mobile Cranes)

Up to $70PH + Company Vehicle + Monthly Bonus + OT 1.5 – 2X

Join a leading national crane and lifting solutions provider supporting major infrastructure, construction, and civil projects across Australia. We're seeking a Technical Service Specialist to provide high-level technical support, diagnostics, and field service on a modern fleet of mobile cranes.

You'll act as the technical expert between workshop, field, and customer operations — ensuring reliability, safety, and top performance of heavy lifting equipment.

Key Responsibilities

  • Provide phone-based technical support to technicians and customers

    • Diagnose and repair hydraulic, mechanical, and electrical issues in cranes

    • Coordinate service jobs, allocate field technicians, and order correct parts

    • Conduct field breakdown repairs and pre-delivery inspections

    • Support with service bulletins, product updates, and technical documentation

    • Analyse fault trends and report feedback to engineering and production teams

    • Deliver operator familiarisation and training sessions for new equipment

    • Liaise between service, sales, and parts teams to ensure smooth workflow

What You'll Need

  • Trade Certificate – Mechanical or Electrical (Crane, Plant, or Heavy Equipment)

    • 5+ years' experience in technical service, field support, or diagnostics

    • Strong knowledge of hydraulic, electrical (CANbus), and mechanical systems

    • Ability to interpret schematics and service documentation

    • Experience with mobile cranes, heavy equipment, or OEM environments

    • Current Driver's Licence and White Card – Essential

    • Excellent communication and fault-finding skills

Why Join Us?

  • Work with a respected national crane and heavy equipment organisation

    • Split of workshop, field service, and technical office support work

    • Competitive pay + company vehicle + paid overtime

    • Ongoing OEM training and development opportunities

    • Supportive team culture with career growth potential

Apply Now

For more information, contact Haydon on or email your CV to

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