Receptionist/Administration Assistant

15 hours ago

Canberra, ACT, Australia Make The Time Full time $60,000 - $80,000 per year

Receptionist/Administration Assistant – Make The Time

Full-time or Part-time opportunity

Make The Time is dedicated to inspiring and guiding young people of all ages to reach their full potential. We provide NDIS support, school-based mentoring, and group programs that foster personal growth, confidence, and positive life choices.

We are seeking a proactive and empathetic Administration Assistant to join our team. This is a key role, providing the first point of contact for clients, while also supporting our team with administrative, compliance, and communication tasks that keep our services running smoothly.

Key Responsibilities
  • Greet clients and respond to phone and email enquiries in a professional, friendly manner
  • Provide high-level administrative support, including managing correspondence, records, and scheduling
  • Assist with NDIS participant onboarding, service agreements, and compliance documentation
  • Support staff with rostering, timesheets, and liaison with payroll providers
  • Maintain accurate data entry and reporting within NDIS and internal systems
  • Process invoices and assist with financial administration
  • Help manage social media posts and updates to support engagement and communication
  • Contribute to improving office systems and processes to support efficiency
About You

We're looking for someone who is organised, approachable, and thrives in a fast-paced, people-focused environment. You'll bring strong attention to detail, excellent communication skills, and a commitment to supporting positive client outcomes.

What we're looking for:

  • Previous administration and customer service experience, ideally within disability, community services, or the NDIS sector
  • Strong organisational and time management skills, with the ability to manage competing priorities
  • Clear and confident communication skills, with a people-first approach
  • Familiarity with NDIS compliance, rostering systems, and record-keeping (highly regarded)
  • Comfort with basic social media use and content posting
  • Commitment to person-centred practice and supporting participants to achieve their goals
Requirements
  • Australian working rights
  • Reliable car and driver's licence
  • WWVP (Working With Vulnerable People) card
  • First Aid Certificate (desirable)
Why Join Us?

At Make The Time, you'll be part of a dedicated team passionate about making a real difference in the lives of young people. We foster a supportive, collaborative environment where your skills in organisation, communication, and people care truly matter.

How to Apply

Please apply via Seek by submitting your resume and a brief cover letter outlining your suitability for the role.

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