Product Support Advisor

4 days ago

Mount Thorley New South Wales, Australia Liebherr Australia Pty Ltd Full time $80,000 - $120,000 per year

Liebherr Mining is seeking an experienced Product Support Advisor to join our team at Mangoola. DIDO 4 days a week with your own Ute

Ideal for those living local to Muswellbrook area or able to DIDO.

In this role, you'll provide field and technical support to our customers, ensuring their Liebherr excavators operate at peak performance. You'll be a problem-solver, a skilled technician, and a trusted advisor, collaborating with customers and colleagues to keep their operations running smoothly.

Key Responsibilities
  • Diagnose and repair electrical, mechanical, and hydraulic faults on Liebherr excavators (various models including R9350, R9400, R996/B & R9800)
  • Assist with major and minor services to site machines.
  • Manage warranty jobs and support with site claim submissions.
  • Conduct machine health assessments and generate comprehensive reports.
  • Maintain accurate documentation (timesheets, maintenance requests, site-specific reports).
  • Promote Liebherr as a solutions provider, exceeding customer expectations.
  • Ensure clear communication with customers, & internal stakeholders, keeping them informed of all relevant information.
  • Collaborate effectively with supervisors and tradespeople.
  • Coach and mentor Liebherr and customer technicians.
About you
  • Trade Qualified - Certificate III in Mobile Plant Technology (AUR or equivalent.
  • Demonstrated experience and expertise with Liebherr excavators or similar equipment is highly regarded.
  • Exceptional diagnostic and fault-finding skills.
  • Strong customer support experience.
  • Excellent communication and interpersonal skills.
  • Self-motivated with a commitment to quality execution.
  • A current driver's license.

Additional Qualifications (Highly Regarded):

  • Additional Low Voltage Training
  • MDG25 certification
  • Working at Heights certification
  • Certificate IV Engineering (Fluid Power)
Benefits

At Liebherr-Australia, we're committed to looking after you, with some great benefits including:

  • A culture of reward, recognition and celebration
  • Paid Parental Leave | Bonus Leave | Purchase Leave | Early Access to LSL
  • Corporate Health Insurance | Novated Lease | Travel Club
  • Liebherr One Hub – Employee discount portal for great savings
  • Financial stability | annual reviews | service & manager rewards | career progression
  • Training programs and opportunities to ensure your continued growth
  • Soft skills and Leadership training programs

Diversity, Inclusion and Culture

Diversity and inclusion sit at the heart of the Liebherr Group's Core Values.  We are committed to building a workforce that is representative of the communities in which we live, work, and operate.  Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

How to Apply

Follow the Apply links.

No agencies or third parties please.

  • People and Culture Advisor

    2 weeks ago

    Albury, New South Wales, Australia Junction Support Services Full time $60,000 - $90,000 per year

    Bring your HR expertise to a values-driven not-for-profit making a real difference. Wodonga, VIC | Full-Time or Part-Time (0.8–1.0 FTE) | Permanent OngoingFor more than 30 years, Junction Support Services has been working with individuals and families across north-east Victoria and beyond. We deliver over 60 programs across youth homelessness, family...

  • Support Advisor

    2 days ago

    Tuggerah, New South Wales, Australia ADSSI Limited Full time $60,000 - $80,000 per year

    ADSSI Limited has provided home and community services for over 35 years. Spanning across four locations in the Hunter and the Central Coast, we're a big organisation loaded with career opportunities, ranging from entry-level and traineeships to corporate and executive roles.Together, our brands (Adssi In-home Support, Beresfield Community Care, Dungog &...

  • Service Advisor

    3 hours ago

    Finley, New South Wales, Australia Hutcheon and Pearce Full time $60,000 - $90,000 per year

    Hutcheon and PearceService AdvisorFull-Time | Mon - Fri Finley, NSWJoin the team that keeps Australia's farming legends rollingAt Hutcheon and Pearce, we're proud partners of the iconic John Deere brand, and we're on the hunt for a Service Advisor who's passionate about customer service, smooth operations, and agricultural machinery.This isn't just a desk...

  • Service Advisor

    2 days ago

    Croydon, New South Wales, Australia Phil Gilbert Toyota Full time $60,000 - $90,000 per year

    Service Advisor | Croydon, NSWPhil Gilbert Motor Group is a proudly family-owned, leading automotive dealership and service centre located in Lidcombe and Croydon, NSW specialising in leading global brands Toyota, Hyundai, and Kia. With a reputation for excellence, we are committed to providing our customers with the highest quality of vehicles and...

  • HR Advisor

    4 days ago

    Prospect, New South Wales , Australia Autobacs Australia Pty Full time $60,000 - $90,000 per year

    Part-Time HR Advisor – 2 Days per Week (On-Site)Autobacs is a fast-growing Japanese Multinational Corporation specialising in importing, wholesaling, and distributing mobile electronics. Dedicated to providing a one-stop-shop service to customers nationwide, Autobacs has an array of products ranging from mobile audio, acoustic & marine solutions, to mobile...

  • Customer Advisor

    2 days ago

    New South Wales, Australia NAB Full time

    Customer Advisor - Leave and Relief - Tamworth, NSW- - Job number: 804181Primary position location: NSW- North inland regionCategory: Banking & Financial Services- Category: Retail/ConsumerWork type: Permanent Part timeClosing at: Dec 1 2025 - 23:55 AEDT- - **Favourite**- - ** - **Branch Customer Advisor - Banking - Tamworth**- Are empowered to make a...

  • Beauty Advisor

    6 days ago

    Engadine, New South Wales , Australia Douglas Chemists Group Full time $40,000 - $60,000 per year

    Beauty Advisor – Engadine Priceline Pharmacy (Part-Time or Full-Time)About the Role:Engadine Priceline Pharmacy is looking for a passionate and skilled Beauty Advisor to join our team. This exciting role can be part-time or full-time and offers the opportunity to work with an iconic retail pharmacy and beauty brand. You'll be the face of our beauty...

  • Technical Advisor

    6 days ago

    Revesby, New South Wales , Australia 4K Automotive Group Pty Full time $60,000 - $100,000 per year

    Technical Advisor – Noble Toyota, RevesbyJoin a leading Toyota dealership committed to quality, customer care, and career growth.Who are we?Noble Automotive is part of the 4K Automotive Group, a trusted and family-operated business delivering outstanding customer service across south-western Sydney. We operate in a fast-paced, high-volume environment, but...

  • Salesforce Product Owner

    2 days ago

    South Bank, Australia Product and Technology Full time

    **Job no**: 524041 **Brand**: Product and Technology **Work type**: Full time **Location**: Queensland **Categories**: Information & Technology **About the Opportunity** The role of the Product Owner is to manage product delivery within the assigned portfolio for Flight Centre Travel Group's (FCTG) Global Corporate CRM team. You will ensure the smooth...

  • Head of Product

    6 days ago

    South Bank, Australia Product and Technology Full time

    **Job no**: 521913 **Brand**: Product and Technology **Work type**: Full time **Location**: Queensland **Categories**: Information & Technology **_Ciao, _**Olá**,** **_こんにちは_**_, Bok!_** At** Flight Centre Travel Group (FCTG)** our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the...