Head of Product

**Job no**: 521913
**Brand**: Product and Technology
**Work type**: Full time
**Location**: Queensland
**Categories**: Information & Technology

**_Ciao, _**Olá**,** **_こんにちは_**_, Bok_**

At** Flight Centre Travel Group (FCTG)** our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travel

If you would like to be responsible for driving growth and operational efficiencies across our financial technology products, please apply

**Day to day**:

- Work closely with the PM&E and Finance executive team to formulate and execute a product strategy that aligns with the overall cross -brand goals, objectives and priorities to achieve operational efficiencies and support growth across our sales channels.
- Lead the technical product direction in executing and prioritising features and functionality that drive commercial outcomes and business ROI that are aligned to business goals
- Surface data-driven insights to help with product decisions and prioritisation - Develop and maintain a deep understanding of our customers, their needs and pain points to inform product decisions - Monitor product performance and iterate based on customer feedback and market trends
- Manage the product lifecycle from ideation to launch, ensuring product quality and timely delivery to ensure we meet investment timelines and targets - Become an expert in your domain, live and breathe the product, advocating on behalf of customers
- Track outcomes using OKRs that drive revenue focused outcomes and results
- Collaborate closely with product, engineering, finance, and operations teams to deliver high-quality solutions
- Significant contributor to the team in planning, designing, and building elegant solutions.
- Identify and mitigate product development risks with effective contingency planning.
- Develop go-live strategies that drive product adoption and revenue growth.
- Ensure a seamless end-to-end customer experience across all channels to drive efficiency and sales growth

**You'll be perfect for the role if you have**:

- 6-8+ years of product management experience, focused on delivering measurable ROI
- Bachelor's or master's degree in Finance, Business, Computer Science, or related field
- Experience with finance systems within a travel agency, online travel distribution, and other internet-scale environments
- Strong understanding of the travel or retail industry
- Proven success in developing and launching products that achieve business outcomes, ideally in finance
- Strong analytical skills with a data-driven approach to decision-making
- Deep understanding of Agile methodologies and product management best practices
- Ability to assess technology disruptions, minimise internal risks, and identify opportunities
- Capability of translating complex financial concepts for both technical and non-technical audiences
- Experience in leading finance projects within technical environments

**What you'll enjoy**
- Tick destinations off your bucket list with our discounts on travel and accommodation.
- Employee Share Scheme through Equate Plus.
- Access to in-house financial and health services, and internal 24/7 gym.
- Receive ongoing training and professional development through the Flight Centre Landing.
- Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
- Global career opportunities in a network of brands and businesses at your fingertips.
- Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
- Various social events to promote networking, the celebration of wins, and sometimes just for fun (Global Gathering 2024 - Portugal).

**We value you**

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to _come as you are; _to foster inclusivity and collaboration. We celebrate you.

**Who we are**

Since our beginning, our vision has always been to _open up the world for those who want to see._

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a _family _(we call ourselves _Flighties_).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their **Brightness of Future**.

We encourage you to **DREAM BIG** through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

**Irreverence. Ownership. Egalitarianism.**

**#LI-KC1#LI*