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Administration Coordinator

2 weeks ago

Sunshine North, Victoria, Australia IVE Group Full time $60,000 - $80,000 per year

Join our amazing Melbourne based team and have the opportunity to make a difference

Full-Time | On-Site
Location: VIC - Sunshine
Role: Recruitment and Retention Administrative Coordinator

Are you resilient, persuasive, and passionate about helping people find flexible work opportunities? At IVE Distribution, we're on the lookout for a confident and driven individual to join our Recruitment & Retention team.

This isn't your typical customer service role, you'll play a vital part in keeping our national network of catalogue distributors thriving. From first contact to first contract, you'll guide applicants through the journey of becoming active distributors, ensuring we have the right people in the right areas, week after week.

About the Role

As a Recruitment and Retention Coordinator, that we refer to as a Distribution Admininstrative Coordinator, you'll be engaging with individuals who've expressed interest in becoming distributors. Your role is to convert applicants into active distributors by showcasing the benefits of working with IVE, identifying where we need new distributors, and supporting them through their onboarding journey.

You'll be working across multiple systems and channels from phone, chat, and internal platforms in a fast-paced, target-driven environment. Your conversations will often require empathy, energy, and a knack for turning hesitation into motivation.

What You'll Be Doing

  • Handling inbound, outbound calls and chat, to connect with prospective distributors.

  • Converting applicants into active distributors by clearly communicating expectations and the benefits of the distribution.

  • Having honest, solution-focused conversations, even when the work might not sound glamorous.

  • Analysing geographic data to identify gaps in our national distribution network and prioritising recruitment accordingly.

  • Accurately updating systems and tracking progress to ensure seamless handovers and visibility across teams.

  • Collaborating with other departments to ensure we meet weekly distribution needs.

  • Supporting the wider Distribution Network Team with general coordinator tasks as needed

What We're Looking For

  • Experience in recruitment, sales, or high-volume customer service environments.

  • Confidence in having persuasive conversations and overcoming objections.

  • A resilient and adaptable mindset, you keep going when others might give up.

  • Strong analytical skills and the ability to assess data to make recruitment decisions.

  • Comfortable switching between systems and managing multiple communication channels.

  • Ability to work on-site full-time, with occasional off-site recruitment when needed.

WHAT ELSE DO WE OFFER?

  • After completing your initial induction period our business has a hybrid working environment with 4 days in the office and 1 day from home (if preferred)

  • IVE Care Program; we invest significantly in employee engagement, physical and mental well-being, diversity & inclusion, and workplace health & safety

  • Discounts with many of Australia's major brands

  • A great working environment with plenty of career opportunities

SO WHO ARE WE?

  • Australia's National Letterbox Distribution network, we can deliver to 17 million people in 7 million homes every week

  • IVE Group is Australia's leading holistic marketing company.

  • We are unmatched in breadth and depth of offering as we guide clients from idea to execution

If this job ad is what you have been waiting for, please Apply Now by attaching your resume and cover letter. Applicants must have the right to live and work in Australia.

If you're looking for a role where no two days are the same and you enjoy helping people take that first step into flexible work, we want to hear from you.

Apply now and help shape the success of IVE's national distribution network.