Clinical Support Officer

Clinical Support Officer - Administration Officer, Antenatal Outpatients Department

Employment Type
: Permanent Part Time

Position Classification
: Administration Officer Level 3

Remuneration
: $ $35.54 per hour plus superannuation

Hours Per Week
: 14

Requisition ID
: REQ603696

Location:
Randwick, Sydney

Applications Close:
Sunday, 28 September 2025

Where you'll be working
"The Royal Hospital for Women is a multi-faceted tertiary referral and teaching hospital, internationally recognised as one of the world's leading centres for the care of mothers, babies, and women with benign gynaecological and gynae-oncology conditions. As the only stand-alone women's hospital in New South Wales, it offers unique opportunities for innovative clinical practice and is committed to delivering excellence in women's health care through both practice and ongoing research.

Part of the South Eastern Sydney Local Health District (SESLHD), the hospital is co-located with other major facilities on the Randwick Hospitals Campus—one of the State's most comprehensive health care precincts. This location supports a rich environment for collaboration and expertise across specialties.

Ideally situated between the University of New South Wales and Coogee Beach, The Royal Hospital for Women is just 15 minutes from Sydney's Central Business District and harbour. Its proximity to some of Sydney's best beaches, restaurants, and sporting facilities offers staff the added benefit of a vibrant lifestyle alongside a rewarding and supportive professional environment."

What You'll Be Doing
The purpose of the Clinical Support Officer (CSO) is to provide timely and accurate administrative and transactional services for members of the health care team on designated ward(s)/unit(s) under the direction of a NM/NUM. The CSO will work under broad supervision but will be required to take some independent action. Scope exists for exercising initiative in the application of established work practices and procedures. Decisions affecting the overall functioning and management of the ward/unit remain the responsibility of the NM/NUM. The Clinical Support Officer (CSO) role is a ward/unit based and supports the work activities of nurses, medical staff and allied health staff, with locally determined shift time based on ward/unit service delivery needs. The CSO may provide CSO functions across the health facility or to more than one ward/unit. The CSO works closely with existing administrative staff such as ward clerks and communication officer at the ward/unit level. The role will complement existing roles systems and processes in each organisation.

Benefits

• Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.

Selection Criteria

• Holds or is willing to undertake a Certificate III in Health Administration or equivalent.
• Excellent communication skills, including accurate spelling and grammar, good comprehension, confidence in the written and spoken word and ability to deal courteously with people at all levels.
• Demonstrated experience in Microsoft Office Suite (particularly Word, Excel, Outlook and PowerPoint or Similar), as well as aptitude for acquiring skills in customised software (e.g HealthRoster, Stafflink, My Health Learning) when and as required.
• Strong Organisational Skills and ability to meet deadlines.
• Capacity to work under broad supervision and to undertake a diverse range of tasks as an effective member or a team in a high-pressure, high-volume workplace.

Need more information?

• Click here for the Position Description and SESLHD Expected Standards
• Find out more about applying for this position

For role related queries or questions contact Heather Watson on

Our CORE Values are
C
ollaboration,
O
penness,
R
espect and
E
mpowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.

NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-RHW- and let us know.

Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.

Information For Applicants

• If you have relevant qualifications or experience, please include any supporting documents with your application.

• An eligibility list may be created for future vacancies

• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Employment Consultant that can also provide support (SESLHD-) and for additional information please visit our Stepping Up Website