Head of Practice Excellence – Community

• Hands-on leadership role building practice systems & capability
• Shape person-centred, trauma-informed, inclusive care models
• Drive workforce training, accountability & continuous improvement

Your Impact

Step into a career-defining role at Jewish Care Victoria as the inaugural Head of Practice Excellence.

Your work will directly lift the quality of community aged care, ensuring older people in the Jewish and wider community receive safe, inclusive and person-centred support. By equipping staff with the right tools, systems and training, you will create a ripple effect of dignity, empowerment and wellbeing across the community.

You will lead by doing, partnering and working closely with managers, staff and practice leaders to shape a consistent, person-centred model of care while lifting leadership capability at all levels of the organisation.

The Role

Reporting to the Director, Community Aged Care, the Head of Practice Excellence will:

• Take a hands-on approach to designing, implementing and refining practice systems and training across Community Aged Care
• Lead practice leaders to ensure safe, consistent and person-centred delivery
• Build workforce capability and develop leadership at all levels, moving away from task-based approaches to a culture of accountability and empowerment
• Partner with teams to embed regulatory compliance, clinical governance and continuous improvement
• Engage staff, clients and families to ensure practice models are responsive and inclusive
• Balance operational discipline with community-focused values in the delivery of care

About You

You are a practical, hands-on leader who thrives in shaping systems and uplifting people. You bring:

• A passion for and experience in aged/community care or related sectors
• Demonstrated success building practice frameworks, training and operational systems
• The ability to engage and develop leaders at all levels – fostering accountability while maintaining a collaborative, community-focused ethos
• Strong stakeholder skills, including experience working across community boards and professional leadership teams
• Commitment to trauma-informed, culturally responsive and person-centred care
• Tertiary qualifications in Allied Health, Nursing, Social Work or related fields

Why Apply?

• Lead a new, critical function within a leading community aged care provider
• Values-driven organisation committed to inclusion and diversity
• Lead, working to build workforce capability and improve client outcomes
• Competitive salary & packaging: ongoing professional development opportunities

Why Jewish Care is the best choice for your career:

• Salary Packaging – as a not-for-profit organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + up to $2,650 p.a on meal & entertainment.
• Purchased leave options
• Employee Assistance Program
• Reward & Recognition Program
• Ethos Day—an enriching learning experience that delves into the intricacies of Jewish history and culture
• Learning and development – opportunities to progress in your career internally.

About us

Jewish Care Victoria, is a not-for-profit organisation and is one of the largest providers of aged and community services for the Jewish Community in Victoria and has been servicing the community for 175 years. Our staff come from diverse cultural and religious backgrounds. We offer an Ethos Day—an enriching learning experience that delves into the intricacies of Jewish history and culture. This day aims to foster a comprehensive understanding of the ethos and mission of Jewish Care.

If this sounds like an opportunity in the next step of your career, and you want to work for an organisation that supports you to succeed both personally and professionally, commence your journey with Jewish Care Victoria.

Jewish Care proudly celebrates and warmly welcomes the rich diversity of our community and strives to be inclusive for all, including the LGBTI+ community.

Jewish Care acknowledges Aboriginal and Torres Strait Islanders as the Traditional Custodians of the land on which we live and work. Our services and supports are provided on the lands of the Wurundjeri and Boonwurrung people, and we deeply respect and honour their ongoing cultural and spiritual connection to land, waters and community.

Jewish Care is committed to protecting clients and staff members from all forms of harm and abuse. We are a child safe organisation. We require all applicants to undergo an extensive screening process during their recruitment process.