KYC Specialist

5 days ago


Melbourne, Victoria, Australia CROSSMARK Full time $90,000 - $120,000 per year

About SumUp: SumUp is a leading global financial technology company that empowers small businesses to accept card payments and manage their finances with ease. We're committed to providing innovative payment solutions while maintaining the highest standards of compliance and security. About the Role:

We're seeking a detail-oriented KYC Specialist to join our growing team in Melbourne. This is a 12M remote position with the flexibility of hybrid working arrangements.

You'll play a crucial role in ensuring our compliance with regulatory requirements while supporting our mission to help small businesses thrive.

Key Responsibilities

  • Conduct thorough Know Your Customer (KYC) reviews and due diligence on new and existing merchants
  • Communicate directly with merchants and guide them through the KYC process
  • Analyze customer documentation and verify identity information in accordance with regulatory requirements
  • Assess risk profiles and make informed decisions on customer onboarding
  • Stay updated on regulatory changes and industry best practices
  • Support audit processes and regulatory examinations

You'd be perfect for this role if you have

  • 1+ years of proven experience in KYC, AML, compliance, or equivalent financial services positions
  • Comprehensive knowledge of Australian regulatory frameworks, particularly the AML/CTF Act
  • Demonstrated analytical capabilities with strong problem-solving expertise
  • Attention to detail with critical evaluation abilities
  • Exceptional written and verbal communication skills across all levels

About Us:

CROSSMARK Australia, part of the DKSH Smollan Group, is a leader in Market Expansion Services across the Asia Pacific. For over 35 years, we've been the trusted partner of some of the most well-known brands, delivering growth through innovative retail solutions powered by technology and talent.

Company Benefits:

  • Growth Opportunities: At CROSSMARK, the possibilities are limitless. We're committed to your professional development and success.
  • Workplace Culture: Recognized as Great Places to Work - 4 years in a row, we uphold values of integrity, respect, innovation, and collaboration.
  • Recognition: Monthly awards to celebrate outstanding employee contributions.
  • Sustainability: Proudly a carbon-neutral business.

Next Steps:

Ready to make a difference? Click the "Apply" button to submit your application. Please note that only shortlisted candidates will be contacted.



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