Logistics Administrator

Welcome to Hawk Logistics, a prominent leader in the logistics industry based in Melbourne, Victoria. With strategic depots across Adelaide, Griffith, Melbourne, Brisbane, and Sydney, our operations span nationally, enabling us to deliver exceptional service coast to coast.

As a dynamic, fast-paced, and team-driven enterprise, we pride ourselves on providing innovative solutions tailored to meet the diverse needs of our customers. Our commitment to innovation is matched by our rapid growth and a strong belief that our success is driven fundamentally by our people.

Today, we stand strong with over 500 dedicated employees and an enthusiastic management team deeply invested in harnessing technology to enhance our processes and operations. At Hawk Logistics, every team member is valued, and we are committed to fostering a supportive and inclusive environment where all can thrive.

Join us and be a part of a thriving company that puts its people at the heart of its success.

About You:

• Ability to perform in a fast paced environment.

• Strong knowledge of the Administration Function and the Microsoft office suite.

• Ability to build strong customer relations and offer a high level of customer service.

• Excellent communication skills.

• Attention to detail and have a sense of urgency.

• Minimum 1 year experience in Logistics.

Primary Responsibilities:

• Data Entry into Freight 2020 for all Local & linehaul Bookings

• Checking freight 2020 data entry with actuals from the shared linehaul sheet

• Checking driver Manifest are correctly entered.

• Driver SPA print out.

• Conducting daily checks against the weekly load summary to ensure paperwork is returned in full for each load. By the end of each week ALL load paperwork needs to be returned and accounted for.

• Drivers are to be followed up for missing paperwork. Any loads missing paperwork OR incomplete i.e., Missing pallet dockets within 7 days are to incur a penalty.

• Driver Penalty register to be maintained and made available for Payroll deduction each Friday.

• Overseeing the scanning of all delivery paperwork into the shared folder maintained and organised with the support of the Administration Clerk.

• Overseeing the emailing of customers relevant delivery paperwork as per their request. Ensuring all paperwork received is reconciled.

• Conducting weekly checks for Outstanding PODS and Pallet Dockets

• Monitoring the Hawk Admin group email and responding to all customer queries in a timely manner.

• Maintaining records and filing as necessary

• Ensuring the office is adequately supplied to operated effectively i.e., all stationery and cleaning supplies are available.

• Ensuring the office is supplied with driver run sheets, always connote books & pallet dockets.

• Daily reviews of Local driver run sheets to ensure compliance. I.e., Required rest breaks are taken, drivers are not breaching work / rest hours all areas of the run sheet are complete in full. Repeat offenders to incur penalties.

• Maintaining a structured filing system for all physical paperwork. All paperwork is placed in boxes, labelled, and stored.

• Keeping the admin area clean, presentable, and organised

• Reviewing existing administration processes and driving change in the business to improve existing processes to become more efficient.

What we can offer

If you have the above qualities, we can offer you:

• An opportunity to grow and prosper within a successful business.

• A friendly supportive team environment, with a terrific work culture.

• Becoming part of a fast paced, growing and dynamic business.
  

Want this opportunity?

To be successful in this position, your application should include a cover letter, you will need excellent communication skills, time management, have an eye for detail and have a commitment to high quality outcomes. You will need to be passionate and have a willingness to develop your career in the logistics industry.