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Customer Service Officer
2 weeks ago
About Our Client
Our client is a global leader in the pharmaceutical and healthcare supply chain industry, dedicated to providing essential products that make a real difference in people's lives. We're talking about high-stakes logistics, where precision and reliability are paramount.
Our client's work directly contributes to helping people when they need it most. This isn't just a job; it's a chance to be part of a team that takes immense pride in knowing their work has a tangible impact on the well-being of others. Join us and become a vital link in a supply chain that truly matters.
About The Job
- Serve as the primary point of contact for key clients, including pharmacies and wholesalers.
- Manage a high volume of orders and administrative tasks, with a focus on email communication
- Oversee the entire order-to-cash process, from initial SAP entry to final dispatch and delivery.
- Utilise critical thinking and problem-solving skills to manage complex issues and non-standard service requests.
- Handle multiple tasks simultaneously, including manual order processing and maintaining accurate CRM records.
About You
- Experience using SAP or experience with CRM platforms is highly regarded
- Previous experience in a customer service or administration role within the FMCG, pharmaceutical, or healthcare supply chain industry
- A proactive mindset and the ability to think critically to resolve issues under pressure.
- Excellent attention to detail and a commitment to data accuracy.
Benefits
- Hybrid work flexibility
- $37PH+Super
- Opportunity for permanent position
- Immediate start
If this is a position that excites you APPLY NOW or alternatively share your updated CV to
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
