Account Manager

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

This is an exciting opportunity to be coming onboard at a special time in our Melbourne office's history, where you will play an important role in growing our Melbourne presence, business and culture. You embody The Trade Desk's core values of grit, agility and full heartedness in spades.

What you'll do:

• Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service
• Quarterback relationships for some of our largest agency & brand partnerships
• Collaborate with the Trading team to rapidly support and partner across new & existing customers and provide data driven insights to clients
• Collaborate with the Business Development team to identify ways to grow current accounts
• Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs
• Provide continual training to clients as new features are added to The Trade Desk
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides

What you bring to the table:

• 4+ years of consultative, client-facing work with online advertising experience preferred
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
• Effective time management skills – ability to prioritize and meet deadlines
• Ability to communicate effectively with various teams and work proactively on key accounts
• Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks
• Strong attention to detail and process oriented

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at accommodations@ thetradedesk. com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.