Operations Administration Manager

2 weeks ago

Geraldton Gascoyne Midwest, Australia Newhaul Road Logistics Full time $70,000 - $120,000 per year

Company Description

At Newhaul, we pride ourselves on being a leading logistics company committed to excellence, innovation and sustainable practices. We transport iron ore from the Mid-West region to our Geraldton Port facility, ensuring efficiency and reliability every step of the way. Our success is driven by our dedicated team who embody our core values of team thinking, simplicity, making a difference, and transparency.

Job Description

We're looking for an Operations Administration Manager to lead and elevate Newhaul's administrative function across our operations. This pivotal role blends team leadership, process improvement, and hands-on project delivery in a dynamic, growth-focused environment. You'll ensure our administration team provides consistent, efficient, and proactive support to the business, balancing strategic oversight with practical, day-to-day delivery.

Key Duties & Responsibilities

Team Leadership

  • Lead, coach, and develop a team of Administration Officers across Port and Road (Trucking and Workshop) Logistics.
  • Allocate and balance workloads to optimise capacity and ensure cross-coverage.
  • Conduct performance reviews and establish clear KPIs to drive accountability and growth.

Process Standardisation & Efficiency

  • Review, streamline, and standardise administrative processes across all departments.
  • Create and maintain shared templates, checklists, and workflows to ensure consistency and quality.
  • Monitor compliance with processes and address gaps or issues proactively.

Project Coordination

  • Plan, coordinate, and deliver key operational projects, including office moves, FIFO camp establishment, Geraldton Town Halls, and company events.
  • Oversee project timelines, budgets, and stakeholder communications to ensure successful delivery.

Operational Support

  • Manage recurring business administration cycles, such as performance reviews, payroll deadlines, and procurement schedules.
  • Identify opportunities to reduce administrative workload for operational managers, leveraging automation where possible across WHS, Training, and HR functions.
  • Build strong, collaborative relationships with Operations leadership and frontline teams.

Skills, Experience & Attributes

  • Proven experience in an Administration Manager, Office Manager, or Executive Assistant role, ideally within transport, logistics, mining, or industrial operations.
  • Background in working within an agile, lean-structured organisation.
  • Experience leading small teams and driving process improvement initiatives.
  • Ability to coordinate and deliver projects without requiring formal project management qualifications.
  • Strong organisational skills with the capacity to manage competing priorities effectively.
  • Excellent communication and relationship-building skills across all levels of the business.
  • Proficiency with administrative systems such as Definitiv, Xero, Litmos, MEX, or similar platforms.

Additional Information

Sound like you? Please click the apply button to submit your application and resume.

Newhaul believes in creating a diverse and inclusive workplace, which is why we are an equal opportunity employer and welcome and encourage applications from people of all backgrounds.

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