Reception & Administration Officer

1 day ago

Narrabundah Australian Capital Territory Australia Marymead CatholicCare Canberra & Goulburn Full time $60,000 - $80,000 per year

About the Role

As the first point of contact, the receptionist handles initial enquiries from individuals, stakeholders, staff, and the public, ensuring they are directed appropriately. This role requires professionalism, respect, and adherence to privacy standards in all communications.

The receptionist also provides secretariat and administrative support to the program manager and team members. Responsibilities include managing incoming and outgoing mail, coordinating client bookings, scheduling and preparing meeting rooms, and overseeing daily office operations.

Key Responsibilities:

  • Deliver high-quality customer service and direct enquiries as needed.
  • Foster a welcoming and professional environment for clients, visitors, and staff.
  • Manage client bookings, open and close reception, handle calls and emails, and oversee daily office tasks.
  • Provide reception support
  • Assist with additional administrative duties as needed.

Why Join Us?

Looking for a fulfilling career where you can make a difference? Join a rewarding workplace supporting the community through diverse programs.

What We Offer:

  • Generous Salary Packaging to increase your take-home pay.
  • Free Parking for convenience.
  • Employee Assistance Program (EAP) for wellbeing support.
  • Professional Development opportunities.
  • Certified Great Place to Work.

About Us

Marymead CatholicCare Canberra & Goulburn is the social services arm of the Catholic Archdiocese of Canberra and Goulburn. Our mission is to provide quality services to people by promoting healthy, inclusive communities through relationships, partnerships and collaboration while adhering to our values of Respect, Integrity, Excellence, Care & Compassion and Inclusivity.

About You

We are seeking a candidate who has:

  • A qualification in Administration, Business Management, or relevant experience.
  • A commitment to client-centered and trauma-informed care within a child safety framework.
  • Strong interpersonal skills to build relationships and manage challenging situations.
  • Excellent written and verbal communication skills.
  • High initiative, attention to detail, and strong organizational abilities.
  • The ability to work independently and as part of a team.
  • Adaptability to learn quickly and manage change.
  • Office management expertise with advanced computer literacy.
  • Successful applicants must also complete a National Police Check.

You must also hold:

  • A current driver's licence.
  • A Working with Vulnerable People Card (ACT).

Closing Date 28 November2025

Submit a cover letter (maximum 2 pages) detailing how you meet all listed requirements together with a current CV.

Note: Incomplete applications will not be considered.

Marymead CatholicCare has a commitment to child safeguarding and zero tolerance to child abuse. Marymead CatholicCare is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.

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