Senior Accounts Receivables Officer

13 hours ago

Alexandria, New South Wales, Australia Ampol Full time $90,000 - $120,000 per year
  • 12 month contract position
  • Location: Alexandria, Sydney NSW | Hyrbid working

About Ampol

We are proud of our heritage. We have been powering better journeys for all Australians for over 100 years. As Australia's very own fuel brand we are committed to making those journeys easier by meeting Australia's needs at every step with the care and service we all deserve. And, as we grow, we continue to evolve, to ensure we have low carbon solutions that will meet the needs of our customers well into the future.

Job Description

About the role

In this role, you will be pro-actively support a designated ledger of Ampol's 70,000+ active Customer base and work with other internal stakeholders to ensure that monies owed from Ampol's monthly sales are paid on or ahead of time.

You will identify delinquent accounts and arrange prompt payment of outstanding debt whilst retaining Customer loyalty and a strong Customer relationship.

Key Responsibilities:

  • Ensure customer payment terms are appropriately setup in the relevant systems
  • Support the creation of bespoke reporting solutions to support on time payments
  • Perform pro-active collections activities for Customers/Merchants who have a history of late payment or who have been identified as a potential credit risk
  • Reconcile accounts to clarify or confirm overdue amounts
  • Make outbound collection calls and draft written communications to Customers/Merchants who are overdue or dishonoured
  • Process adjustments to Customer accounts in accordance with authorised requests
  • Process payments and investigate unallocated monies

Qualifications

About you

You will be a strong team player with proven ability to motivate and achieve team goals while working autonomously. As a strong communicator, you will build effective relationships to ensure a high level of collaboration is maintained across the business.

Key skills and experience

  • Tertiary qualification in Finance or relevant discipline preferred
  • Experience in an accounts or receivables position
  • Experience in providing high quality customer care inbound/outbound with customer interactions
  • Willingness to learn new systems, processes and skills
  • Strong attention to detail and organisational ability
  • Strong written communication skills

Additional Information

Our benefits:

  • We are flexible
    . Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
  • Career development and learning opportunities
    including LinkedIn Learning and other tailored training solutions
  • Care for your Community.
    Spend one paid day a year volunteering with one of our Ampol Foundation partners.

We're an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

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