Inbound Sales Consultant

2 days ago

Wantirna South, Victoria, Australia CPM Australia Full time $45,000 - $65,000 per year

About us:

CPM Australia, as part ofCPM Group of Companiesis a national sales and marketing agency representing a range of industry leading organisations in finance, automotive, telco, consumer electronics, utilities, FMCG, insurance, cloud-storage, to just name a few. With 40,000 interactions with customers per week, we achieve this by having more authentic conversations with customers than anyone else

About our client:

Our client, ENGIE,is a leading Australian energy retailer providing gas and electricity to more than 700,000 accounts across VIC, SA, NSW, QLD and WA. They have partnered with us to grow their market share.

About the role:

As anInbound Sales Consultant your responsibilities will include, but not limited to:

  • Handling a high volume of inbound calls from existing and new customers.
  • Delivering exceptional customer service to customers.
  • Data entry for accurate maintenance of our database.
  • Discuss product options, benefits and features and complete sale process with customers.
  • Handle consumer communication enquiries and providing them with a highly personalised experience throughout.

About you:

  • Excellent written and verbal communications skills.
  • Ability to confidently engage and build strong relationships with business customers.
  • Experience in a sales or customer service environment (contact centre, direct sales, or retail) highly regarded.
  • Self-motivated with a positive attitude.
  • Motivated to achieve targets and goals both individually and within a team environment.
  • Proficiency with Microsoft Office and relevant computer software and hardware.
  • Strong organisational skills and attention to detail.
  • Ability to think on your feet.

What we offer:

  • Attractive hourly rate; $ commission + superannuation.
  • Casual role offering up to full time hours on a rotating roster between Monday – Friday.
  • Full paid training and induction provided.
  • Mates rates with corporate partners eg health insurance, retailers and more
  • Ongoing training and development programs (internal & external)
  • Opportunities to move into other areas within the business both in Australia and globally.
  • Working for one of Australia's leading sales & marketing agencies
  • Conveniently located minutes away from Westfield Knox shops, cafes, restaurants, etc.
  • Collaborative, innovative and engaging culture
  • Friday afternoon social gatherings every week with weekly fresh fruit delivered, on-site coffee machine and pool table.
  • Monthly STAR awards to recognise and reward employees for demonstrating CPM's core values.
  • Discounted onsite staff parking
  • 24/7 access to our Employee Assistance Program

This is not an opportunity to be missed so APPLY ONLINE NOW

Please note, only shortlisted candidates will be contacted.

CPM welcomes and encourages applications from culturally and linguistically diverse backgrounds, including First Nations people, LGBTQIA+ and those living with disabilities.

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