Automotive Sales Consultant

About the role

As a customer facing Sales Consultant at Splend, you will be the face of our vehicle subscription services in our retail hub. You will play a critical role in driving customer growth.

You'll combine deep product knowledge, customer-centric communication, and consultative selling approach to match customers with the right Splend solution, helping them succeed as rideshare drivers while contributing to our mission of making vehicle ownership more accessible and flexible.

This role is ideal for a motivated and engaging individual who thrives in a retail environment and is passionate about sales and providing a great customer experience.

Responsibilities

• Maintain a thorough understanding of all Splend's vehicle subscription packages and related products.
• Engage directly with customers to understand their needs and recommend the most suitable subscription solution.
• Guide customers through the full sales process from enquiry to final sign-up.
• Consistently meet and exceed individual and team sales KPIs, including conversion rates, customer satisfaction, and retention goals.
• Ensure vehicle displays, marketing collateral, and digital tools are up to date and engaging.
• Gather customer feedback and share insights with the Team Leader to refine sales strategies and product offerings.
• Actively contribute to a positive team culture focused on growth, accountability, and continuous improvement.

What you'll bring

• Minimum 2 years' experience in a target-driven sales role, ideally within a subscription-based, finance or high growth sales environment.
• Proven track record of meeting and exceeding KPIs in sales performance, customer conversion, or account growth.
• Strong understanding of consultative/ solution selling, customer service excellence, and the importance of relationship-building.
• Excellent communication and interpersonal skills with the ability to engage and influence customers effectively.
• High attention to detail and strong time management, with the ability to handle multiple customers and priorities.
• Experience or passion for the automotive or mobility industry (desirable).
• A full, unrestricted Australian Driver's Licence (must have).
• Comfortable commuting to our South Melbourne Hub daily.
• Able to work weekends as required.

About us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.

But we aren't just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

What we offer

Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

• Performance based bonus
• Salary packaging with 15% employer contributions for Electric Vehicles
• A day off on your birthday
• Employee Assistance Program
• Dedicated Learning & Development platform

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.