Senior Administrator

1 week ago

Hervey Bay Fraser Coast, Australia Midcoast Air Full time $104,000 - $130,878 per year
Join Our Team at Midcoast Air

Are you an experienced administrative professional looking for your next challenge? Midcoast Air is expanding, and we're seeking an exceptional individual to join our team in an administrative support role


About Us:

At Midcoast Air, we pride ourselves on delivering exceptional air conditioning solutions and outstanding customer service. With a solid reputation for quality, reliability, and expertise, we are dedicated to providing our customers with the best products and services to meet their needs. With over 25 years as a local company, Midcoast Air enjoys strong customer loyalty and referrals, making your role more fulfilling and successful.

Senior Administrative Support

Key Responsibilities:

  • Assist our office team in scheduling and liaising jobs between the sales team, warehouse, installation, service teams, and account holders or end-users.
  • Lead, direct, and coordinate the activities of field staff and subcontractors.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly
  • Schedule and prioritise service calls and jobs using SimPRO
  • Raise purchase orders and liaise with suppliers to organise spare parts.
  • Ensure the standard of all work in the field is of high quality and in accordance with approved work practices and standards.
  • Process technician paperwork, including service work orders, quotes, and timesheets.
  • Make changes to planned work schedules based on customer demands, priority levels, and capacity shifts.
  • Prepare reports for management and customers on work status, recommending and carrying out corrective actions as required, and escalating issues when necessary.
  • Contribute to the development and implementation of efficient administrative processes
Experience & Requirements:
  • Minimum 5 years' experience in an administrative or office support role, preferably within the service industry
  • Previous experience in scheduling using a CRM system is essential (experience with Simpro advantageous but not essential).
  • Exceptional written and verbal English communication skills.
  • A gold standard phone manner that others will envy.
  • Outstanding organisation and time management skills.
  • Strong analytical and problem-solving abilities.
  • Strong administrative skills and computer literacy including proficiency in Microsoft Office suite (Word, Excel, Outlook)
  • A proactive and motivated attitude, with a desire to achieve targets.

APPLICATIONS CLOSE FRIDAY 19TH SEPTEMBER

  • Senior Administrative Assistant

    2 weeks ago

    Hervey Bay, Australia beBeeAdministrative Full time $60,000 - $90,000

    About Brisbane Catholic EducationBrisbane Catholic Education (BCE) is a vibrant learning community that employs over 12,000 people across various positions. As the largest provider of Catholic education in Queensland, BCE delivers high-quality education from Prep to Year 12, fostering social responsibility and Catholic values.About Our SchoolXavier Catholic...

  • Senior Receptionist/Reception coordinator

    1 week ago

    Hervey Bay & Fraser Coast, Australia Private Advertiser Full time $60,000 - $80,000 per year

    About the role We are seeking a skilled and experienced Senior Receptionist/Reception Coordinator to join our team at Primary Care Medical clinic in Hervey Bay, QLD. This full-time role is responsible for providing exceptional front-line customer service and overseeing the day-to-day operations of our busy reception area.What you'll be doingGreeting and...

  • Senior Staff Specialist or Staff Specialist or Senior Medical Officer

    1 week ago

    Hervey Bay & Fraser Coast, Australia Department of Health - Queensland Full time $182,106 - $528,085 per year

    Wide Bay Mental Health & Specialised Services invites applications for a Senior Psychiatrist to join our dedicated team at Bundaberg, Hervey Bay, or Maryborough Hospitals. You will provide expert psychiatric assessment, treatment, and care for patients with intellectual and developmental disabilities, working within a multidisciplinary team to deliver...

  • Senior Financial Administrator

    6 days ago

    Hervey Bay, Australia beBeeFinancial Full time $60,000 - $80,000

    AccountantWe are seeking an Accountant to assist with compliance-related work, including reviewing client accounting records, preparing Activity Statements, Income Tax Returns, and financial statements. As a key member of our team, you will collaborate closely with senior accountants to provide a full range of services.Responsibilities include:Assisting with...

  • Senior Community Operations Manager

    2 days ago

    Hervey Bay, Australia beBeeSeniorCommunityOperations Full time $50,000 - $70,000

    **Job Title:** Senior Community Operations ManagerWe are seeking an experienced and proactive individual to join our team as a Senior Community Operations Manager. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and ensuring the smooth day-to-day operations of our community.Key...

  • Senior Home Care Professional

    18 hours ago

    Hervey Bay, Australia beBeeCaregiver Full time $73,408 - $81,884

    Job DescriptionWe are seeking a reliable and caring professional to provide daily support services for our clients residing in their own homes.This role offers variety and flexibility, with a combination of hands-on client support and administrative tasks. As a senior team member, you will also be available for on-call support as needed, ensuring that...

  • Senior Retail Operations Manager

    1 week ago

    Hervey Bay, Australia beBeeRetailLeader Full time $80,000 - $105,000

    Key Retail Leader PositionWe are seeking a highly skilled and experienced Key Retail Leader to join our team in Hervey Bay. As a senior retail professional, you will play a pivotal role in driving sales performance and customer service excellence, while supporting a people-first culture aligned to our core values.Core Responsibilities:Partner with the Store...

  • Senior Administrator

    5 days ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $75,000 - $100,000

    Unlock Your Potential as an Executive AssistantThis esteemed institution has established itself as a leading educational hub with a proud record of academic, sporting and artistic achievement. At the heart of this success is our school culture which is woven around our motto 'Nil Sed Optima' meaning 'nothing but the best'. Our aim is to nurture the talents...

  • Customer Service Advisor

    1 week ago

    Hervey Bay & Fraser Coast, Australia Department of Transport and Main Roads Full time $60,000 - $90,000 per year

    This position is part of the Department of Customer Services, Open Data and Small and Family Business (CDSB) as part of the recent Machinery-of-Government changes. CDSB is currently in negotiations for a certified agreement to cover all CDSB employees. In the meantime, the TMR Agreement conditions apply to this position. In the role of Customer Service...

  • Contract Administrator

    1 week ago

    Hervey Bay, Queensland, Australia Hays Full time $50,000 - $90,000 per year

    Hervey Bay BasedFamily Owned Buisness, Commercial ProjectsTraining provided, career progression encouragedYour new companyA family-owned construction business, you will be part of a team that prioritises honesty throughout all processes and focusses on good old-fashioned values. What sets them apart is their commitment to building lifelong relationships with...