Application Support Analyst

2 days ago

Melbourne, Victoria, Australia The Reject Shop Full time $60,000 - $90,000 per year

Deliver great technology experiences that keep our stores running smoothly.
At The Reject Shop, we are proudly focused on delivering value to our customers and creating a supportive, high-performing culture for our team. Following our acquisition by Dollarama — a leading global value retailer — we're investing in our systems and infrastructure to support our national store network. As part of this transformation, we're looking for a proactive and detail-oriented
Application Support Analyst
to join our Technology team.

In this role, you'll provide day-to-day support for our legacy retail applications and assist in the deployment of new Point of Sale (POS) systems across the business. You'll play a key role in maintaining system health, managing incidents, and ensuring our store teams can operate efficiently.

As An Application Support Analyst, You Will

  • Support legacy retail applications and assist with new POS deployments
  • Perform regular health checks to ensure system stability and performance
  • Manage and resolve incidents related to store-level applications
  • Collaborate with internal teams to troubleshoot issues and escalate when needed
  • Maintain documentation and contribute to continuous improvement of support processes

What You Will Bring

  • Experience supporting retail or enterprise applications in a fast-paced environment
  • Strong problem-solving skills and attention to detail
  • Ability to manage incident queues and prioritise effectively
  • Excellent communication skills, especially when working with non-technical users
  • Experience with SQL or database querying (desirable)
  • Familiarity with POS systems or store operations is a plus

What We Can Offer You

  • Inclusive and collaborative team culture
  • A flat, fast-paced business where every idea matters
  • Hybrid work model
  • Team Member discount of 15% for you and an immediate family member
  • Paid parental leave for primary and secondary caregivers
  • Employee Assistance Program – free and confidential support for you and your family

Ready to make an impact and help deliver seamless technology experiences across our store network?

Apply now
and be part of a business that's growing, evolving, and ready for what's next.

Advertised:
08 Sep 2025 AUS Eastern Standard Time

Applications close:
06 Oct 2025 AUS Eastern Standard Time

  • Application Support Analyst

    4 days ago

    Melbourne, Victoria, Australia The Reject Shop Full time $60,000 - $90,000 per year

    Deliver great technology experiences that keep our stores running smoothly.At The Reject Shop, we are proudly focused on delivering value to our customers and creating a supportive, high-performing culture for our team. Following our acquisition by Dollarama — a leading global value retailer — we're investing in our systems and infrastructure to support...

  • Application Support Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Cogent Thinking Full time $60,000 - $100,000 per year

    Cogent Thinking is a leader in delivering best practice injury prevention, 24/7 incident response and care coordination services that are tailored to each of our customers. This is a fantastic opportunity for someone seeking to work within a dynamic and growing organisation with a terrific teamwork environment where client focus, team spirit and respect are...

  • Applications Support Analyst

    4 days ago

    Melbourne, Victoria, Australia Whitehorse Careers Full time $96,000 - $104,000

    Salary $96k to $104k per annum + 12% SuperannuationFull TimeBased at our Civic Centre in NunawadingAt Whitehorse City Council, community is at the heart of everything we do.  To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will...

  • Applications Support Analyst

    4 days ago

    Melbourne, Victoria, Australia Whitehorse City Council Full time $96,000 - $104,000 per year

    At Whitehorse City Council, community is at the heart of everything we do.Salary $96k to $104k per annum + 12% SuperannuationFull TimeBased at our Civic Centre in NunawadingAt Whitehorse City Council, community is at the heart of everything we do. To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is...

  • Level 2 Application Support Analyst

    2 days ago

    Melbourne, Victoria, Australia RLDatix Full time $60,000 - $120,000 per year

    RLDatix (RLD)is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.Joining TeamRLD means being part of a global effort of...

  • Senior Applications Support Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Australian Gas Networks Full time $80,000 - $120,000 per year

    Who we are Australian Gas Infrastructure Group (AGIG) owns, operates and invests in infrastructure which delivers gas to more than two million homes and businesses, and is one of the largest gas infrastructure businesses in Australia. AGIG manages over 40,000km of distribution networks, more than 4,300km of transmission pipelines and 60 petajoules of...

  • Senior Enterprise Applications Analyst

    2 weeks ago

    Melbourne, Victoria, Australia University of Melbourne Full time $95,000 - $102,000 per year

    Location:Melbourne Business SchoolDocumentation:Position Description - Senior Enterprise Applications AnalystEmployment Type:FP - Full-Time PermanentDepartment:Technology & Infrastructure - Enterprise AppClosing Date:21 Oct 2025Full-time permanent positionConvenient City-edge Carlton location with hybrid work on offer95-102K + 12% super p.aAbout UsAt...

  • IT Support Analyst

    2 days ago

    Melbourne, Victoria, Australia AquaCorp Full time $60,000 - $120,000 per year

    DEMO JOB: About the Role - In this role, you will be responsible for the ongoing support, training, document administration, maintenance, vendor and stakeholder relationship management and communication of the company's core business application and technology platforms.Working within the IT team, the IT & Business Systems Support Analyst will play a...

  • Senior Support Analyst

    1 week ago

    Melbourne, Victoria, Australia Slade Group Full time $80,000 - $120,000 per year

    Senior Systems Support Analyst - Corporate SystemsSynchro Partners is partnering with a leading organisation in the services sector to hire a Senior Systems Support Analyst to own and enhance a portfolio of corporate applications across corporate systems - Finance, HR, Contract Management, Asset Management etcThis role centres on hands-on troubleshooting,...

  • IT Support Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Talent Full time $60,000 - $100,000 per year

    Our client is a market leader in the investment and finacnail services industry. They are currently seeking a Service Desk Analyst to join their technology team to play a vital role in ensuring operational efficiency across all offices, with a strong focus on user experience, system reliability, and innovation. This role offers a unique opportunity to work...