Customer Service Representative

4 days ago


Gold Coast, Queensland, Australia Private Advertiser Full time $45,000 - $60,000 per year

Ready to start fresh in a supportive, people-focused role with room to grow?

Whether you're just starting out, returning to work, or looking for a change, we'll help you build a career in customer service — no prior experience needed


What's in It for You?

Full training provided – learn everything you need to succeed

Earn up to 10% in monthly incentives – your effort gets rewarded

Work from home options after initial on-site period (conditions apply)

Fun, inclusive culture – enjoy team lunches, social events & more

Career progression – grow with us into senior or leadership roles


About the Role

Join our friendly team and support customers with everyday banking enquiries. No sales involved – just helpful, human conversations.

Your day-to-day will include:

• Assisting with account info, online banking, and card enquiries

• Supporting customers with disputes or fraud issues

• Updating records and capturing feedback


What We're Looking For

Clear, confident communicators

Great attitude and willingness to learn

Basic computer skills (we'll teach you the rest)

Year 10 completion

Australian working rights and ability to pass a police check


Who Thrives Here?

We welcome people from all walks of life, including:

  • Students and grads
  • Working holiday visa holders
  • Parents, carers, and return-to-work candidates
  • Career changers and retirees

Start your journey with us today – spots are filling fast

Apply now and one of our friendly recruiters will be in touch soon.



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