Automotive Service Advisor

1 week ago

Sydney, New South Wales, Australia Phil Gilbert Toyota Full time $60,000 - $80,000 per year
Service Advisor | Croydon

Phil Gilbert Motor Group is a proudly family-owned, award-winning dealership with a strong focus on innovation, diversity, and customer service. With over 200 staff across two prominent locations in Lidcombe and Croydon, we're a trusted name in Western Sydney — and we're growing.

We're currently seeking enthusiastic and customer-focused Service Advisors to join our high-performing Service Teams in Croydon.

Why Join Us?

4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:

  • Exclusive staff discounts across multiple automotive brands, including finance.
  • Exclusive social events and team lunches
  • Reward and recognition programs - celebrating milestones, service awards, and birthdays.
  • Staff referral bonuses
  • Paid parental leave
  • Career development with ongoing support and training
  • Employee Assistance Program (EAP)
  • Corporate Medibank Discounts
About the Role

As a Service Advisor, you'll be the friendly face our customers trust when bringing their vehicles in for service. Your day-to-day will include:

  • Greeting and advising customers at vehicle check-in
  • Preparing repair orders and cost/time estimates
  • Arranging loan vehicles
  • Liaising with workshop teams to ensure timely completion
  • Providing outstanding customer service from drop-off to pick-up

Hours: Monday–Friday | Saturday (as rostered)

What We're Looking For
  • Experience as a Service Advisor or in automotive service costing
  • Familiarity with TUNE or similar dealership management systems
  • Excellent communication and problem-solving skills
  • Proficiency in MS Office (Word, Excel, Outlook)
  • High attention to detail and process-driven
  • Current NSW driver's licence
  • A team player who's passionate about customer service and the auto industry
Who Are You?

At Phil Gilbert Motor Group, we don't just offer jobs — we build careers. You'll be supported with training, development opportunities, and a workplace where your success is recognised and celebrated.

"Show us how good you are" – apply today and let's drive your career forward.

Phil Gilbert Motor Group is an Equal Employment Opportunity employer.

  • Automotive Service Advisor

    2 weeks ago

    Sydney, New South Wales, Australia Priority Automotive Group Full time $60,000 - $80,000 per year

    About the role Join Priority Automotive Group as an Automotive Service Advisor in our Campsie, NSW 2194 location. In this full-time role, you will be responsible for providing exceptional customer service and efficiently managing the service and repair needs for our valued clients.What you'll be doingGreeting customers and assessing their vehicle service...

  • Automotive Service Advisor

    2 weeks ago

    Sydney, New South Wales, Australia West End Motor Group Pty Ltd Full time $60,000 - $80,000 per year

    Service Advisor – West End Motor GroupMultiple Locations | Full-Time | Salary + CommissionWest End Motor Group is a leading automotive dealer group with a strong reputation for customer service and industry expertise. We are currently seeking Service Advisors to join our growing team across multiple sites and locations.The RoleAs a Service Advisor, you...

  • Automotive Service Advisor

    1 week ago

    Sydney, New South Wales, Australia Penrith Mazda Centre Full time $80,000 - $120,000 per year

    About Us: Penrith Mazda takes pride in being the premier automotive destination for Mazda enthusiasts in New South Wales. We are dedicated in providing unparalleled service, expertise, and a unique experience to our valued customers. Our thriving dealership boasts a vibrant culture, fostering a collaborative and supportive atmosphere that makes Penrith Mazda...

  • Service Advisor

    6 days ago

    Sydney, New South Wales, Australia Eagers Automotive Full time $60,000 - $80,000 per year

    At Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.Service AdvisorDo you have what it takes to be our next Service Advisor?As our point of contact, you will need the ability to genuinely connect with customers and help them with their requests, whether they are with you in person...

  • Automotive Service Advisor

    2 weeks ago

    Sydney, New South Wales, Australia Castle Hill Mazda Full time $60,000 - $100,000 per year

    About the role As an Automotive Service Advisor at Castle Hill Mazda, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our service department. Reporting to the Service Manager, this full-time position is based at our Castle Hill, NSW 2154 location.What you'll be doingServe as the primary point of...

  • Service Advisor

    1 week ago

    Sydney, New South Wales, Australia Moro & Sons Automotive Pty Ltd Full time $60,000 - $80,000 per year

    Service Advisor Bridgestone ForestvilleBridgestone Select, ForestvilleFull Time / 5 day week plus overtime available Saturday.Service Advisor.Career building opportunity.An excellent opportunity exists for an experienced and highly driven hands on Service Advisor to join our team, and to begin a career within Moro & Sons Automotive, at our Bridgestone...

  • Service Advisor

    1 week ago

    Sydney, New South Wales, Australia Eagers Automotive Full time $60,000 - $100,000 per year

    Service AdvisorDo you have what it takes to be our next Service Advisor?As our point of contact, you will need the ability to genuinely connect with customers and help them with their requests, whether they are with you in person or on the phone.We'll be upfront, this is a high-paced environment and you'll be dealing with all kinds of people, but it is also...

  • Trainee Service Advisor

    2 weeks ago

    Sydney, New South Wales, Australia Peter Warren Automotive Full time $45,000 - $60,000 per year

    Peter Warren Automotive Holdings is one of Australia's largest multi-franchise automotive dealer groups. We have expanded across Southwest Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout Southeast Queensland and Victoria. We represent some of the finest vehicle brands and offer a complete range of services, including expert...

  • Automotive Mechanic

    1 week ago

    Sydney, New South Wales, Australia TGM Automotive Full time $60,000 - $90,000 per year

    About the business and the roleAre you ready for a Thrilling Career Upgrade?Full-time Automotive Position AvailableTGM Automotive, situated in Milperra, is on the lookout for an Automotive Mechanic to join our cutting-edge team. If you're a diagnostic wizard with top-notch communication skills, this is your opportunity to accelerate your career.Why Choose...

  • Assistant Service Manager

    1 week ago

    Sydney, New South Wales, Australia CKD Automotive Full time $90,000 - $120,000 per year

    ASSISTANT SERVICE MANAGER | NORTHERN BEACHES VOLKSWAGENNorthern Beaches Volkswagen is a proud member of the family-owned and operated CKD Automotive Group. We are dedicated to providing top-notch service and maintaining a stellar reputation for excellence in the automotive industry. We offer a supportive team environment, competitive compensation packages,...