Welfare and Wellbeing Officer

2 days ago

Devonport, Tasmania, Australia Costa's Pty Ltd Full time $60,000 - $80,000 per year

Costa Pty Ltd Berry Category is
Australia's largest berry producer with multiple sites located across
Australia. Costa grows and markets blueberries, raspberries, strawberries and
blackberries.

Costa's berry category is proudly at
the forefront of genetic and growing innovation.  We grow significant
volumes of fruit to supply major retailers in the country so food quality and
safety is paramount. In all that we grow, we're committed to sustainable
production and growing.

About the opportunity:

This varied, people-focused role is
integral to the care and support of employees recruited from the Pacific
Islands under the Department of Employment and Workplace Relations, who are
employed directly by Costa. The Welfare and Wellbeing Officer (WWO) ensures the
wellbeing, safety, and overall experience of the Direct Hire Seasonal Worker
cohort during their time in Australia. Multiple positions are available,
ranging from full-time to part-time fixed-term contracts, to join our Tasmania
team.

In this role you will be responsible
for the following:

  • Assist
    with preparing accommodation before the cohort's arrival and after their
    departure.
  • Conduct
    regular accommodation inspections to ensure cleanliness and coordinate
    maintenance as required.
  • Ensure
    worker-related reports and documentation are accurate and compliant.
  • Organise
    and support recreational trips during evenings or days off (weekdays or
    weekends).
  • Collaborate
    with farm teams to monitor individual worker performance and provide support
    where needed.
  • Conduct
    welfare and wellbeing checks with individual workers.
  • Provide
    support for attendance at routine or emergency medical appointments.
  • Ensure
    injuries are reported and escalated promptly to relevant stakeholders.
  • Assist
    with arrival and departure requirements in line with the Seasonal Worker
    Program.

About you:

The successful candidate needs to be
able to demonstrate high levels of commitment and performance and will have;

  • A
    drivers license and their own reliable vehicle
  • Strong
    interpersonal and communication skills, both spoken and written
  • The
    ability to work with sensitive information in a confidential environment
    with a high degree of integrity
  • Attention
    to detail and ability to manage compliance
  • Preferably
    previous experience in a similar role working with SWP or PALM workers –
    however this is not essential
  • Comfortable
    working autonomously and collaboratively with a variety of stakeholders
    across the business
  • The
    ability to work with people from diverse backgrounds
  • Excellent
    reporting and administration skills

The Welfare and Wellbeing Officer will
need to be willing to be contacted 24/7 (with rostered time off from this on
call arrangement as needed), will need to be able to work hours in line with
the groups needs and be flexible in their work schedule. It is anticipated that
in order to build great relationships, the person will need to be amongst the
group regularly during early mornings and evenings, as well as some weekends.

Core Values:

  • Determination
    – acting decisively and with a sense of urgency
  • Passion
    – challenging the status quo and acting with energy and enthusiasm
  • Accountability
    – focusing on outcomes and delivering on commitments
  • Sincerity
    – acting bolding in an open, honest, and responsible manner
  • Respect
    – treating others as we expect to be treated in attitude, communication,
    and personal safety

Once you have submitted your
application, please keep an eye on your emails (including your junk/spam
folder) as that is the primary way that we will contact you.

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