Plan Management Officer

The People Project Tasmania (TPPT) is a not-for-profit organisation and one of seven government-funded Rural Workforce Agencies (RWAs) nationally. We are dedicated to supporting Tasmanian communities by recruiting and retaining quality health professionals, and by delivering support coordination, plan management, and capacity-building services to NDIS participants across the state. With expert teams, a positive culture, and a practical, person-centred approach, we're committed to strengthening both Tasmania's health workforce and the lives of people with disability.

We are seeking an experienced Plan Management Officer (Invoice Support) to join our NDIS Plan Management Team in our Devonport Office.

As a Plan Management Officer, your primary responsibility will be to provide exceptional financial support to NDIS participants. Your day-to-day tasks will include:

• Managing budgets, processing invoices, and ensuring timely payments.
• Reviewing invoices for adherence to NDIS Price Limits and guidelines
• Providing remittances and monthly reports to clients and their providers.
• Setting up new participant profiles, reviewing existing ones, and entering Service Agreements.
• Troubleshooting issues related to payments and continuously improving our processes.
• Responding to enquiries from participants and providers and acting as the initial point of contact when required.
• Maintaining accurate data records and working closely with other team members to ensure the smooth running of the program.

We're looking for someone with excellent attention to detail, strong organisational skills, and the ability to juggle multiple tasks in a fast-paced environment. You should have:

• A quick learning ability, especially with new systems and procedures.
• Top-notch interpersonal skills, with a friendly and empathetic approach when dealing with clients from diverse backgrounds.
• A team-oriented attitude, ready to collaborate and help solve problems.
• Great time management skills to meet deadlines and keep everything running smoothly.
• Experience with data entry, accuracy, and proficiency with computer systems.
• Typing speed of at least 40 words per minute with 98% accuracy.
• An autonomous working style, with the ability to take initiative and work with minimal supervision.

While experience or knowledge of the NDIS is a plus, we welcome those eager to learn and grow with us.

This position is a Risk-Assessed role under the NDIS guidelines and will require a NDIS endorsement to be applied to your WWVP Clearance prior to the commencement of employment.

The People Project Tasmania is a not-for-profit incorporated association contracted by the Australian and Tasmanian governments to recruit and retain general practitioners, nurses, and allied health professionals in Tasmania, with an emphasis on rural and remote communities. Our organisation is one of seven Rural Workforce Agencies funded by the Australian Government nationally. The People Project Tasmania also delivers the Health Workforce Scholarship Program and is a registered NDIS provider of Coordination of Supports and Plan Management.

The People Project Tasmania main office is in Launceston with satellite offices in George Town and Devonport. This role will be based in the Devonport Office, but with some travel to the Launceston office. Our offices have been fitted out with the latest technology and the greenery is multiplying by the day. You will have the opportunity to work with a team of co-workers and management that would bend over backwards to help you out.

The culture is a one of a kind – just ask any one of our team who will tell you about all the benefits of working for The People Project Tasmania, including ongoing professional development, additional paid time off, corporate days, impromptu lunches and morning teas to celebrate just about everything that happens at work and at home. The People Project Tasmania is a fun, innovative place to work and somewhere all staff are heard equally.

The People Project Tasmania is committed to inclusivity and diversity and we encourage anyone with lived experience of disability to apply.

This role offers a salary of $57,131 to $68,517 p.a. (pro rata) plus access to Salary Packaging, boosting your take-home pay. The position is offered at a 1.0 FTE.

We also offer above award conditions, including:

· Paid leave without debit during our Christmas office closure

· An Easter Tuesday holiday

· days of personal leave per year

· Leave loading

· A workplace culture that celebrates with food, fun, and plenty of indoor plants

You'll begin with a supportive induction and training period at our Launceston office to set you up for success.

If you would like to know more about this position you can obtain a Position Description by contacting Carolyn Budai on or email

To be considered for this role, you will need to:

· Address the selection criteria, as outlined in the Position Description, and

· Provide an up-to-date copy of your CV.

Applications should be emailed directly to the above email address, and applications received through SEEK will not be considered.

Applications close midnight Sunday 21st September.

The People Project is a child safe organisation, committed to child safety and wellbeing. All staff are required to hold a current WWVP clearance and agree to The People Project Child Safe Code of Conduct.