Training Program Coordinator

1 week ago

Sydney, New South Wales, Australia EML Group Full time $60,000 - $80,000 per year
Workers CompensationPersonal Injury Claims Managementongoing support during their return-to-work journey4,000 dedicated employeeslong-term career

THE OPPORTUNITY

Sydney

Training Program Coordinator Mutual Benefits Training Program

full time, permanent Sydney

YOUR RESPONSIBILITIES
  • Coordinate the day-to-day delivery of the facilitated training program in line with the EMlearning strategy, including scheduling, facilitator bookings, event setup, and program logistics.
  • Assist with maintaining the EMlearning platform and EML websites by updating event pages, managing email invitations and reminders, and ensuring course information is accurate and up to date.
  • Support the marketing and promotion of the training program by working closely with the Mutual Benefits Communications Specialist and internal teams to share updates, gather feedback, and help boost event participation.
  • Assist in the development and rollout of new e-learning courses and help maintain a library of digital learning resources that support employer customers in managing workplace risk and improving claims outcomes.
  • Prepare regular reports on training attendance, customer feedback, and program performance, helping to identify opportunities for improvement and track program engagement.
ABOUT YOU
  • At least 1-2 years' experience in a learning and development role, ideally with exposure to training programs or digital learning.
  • Previous exposure supporting the planning and coordination of training sessions, events, or online learning activities.
  • Experience working with Learning Management Systems or a willingness to quickly learn new platforms and systems.
  • Proficiency in Microsoft Office Suite, with confidence using Word, PowerPoint and Excel to produce reports, presentations, and manage data.
  • A proactive, organised approach with strong attention to detail and a genuine interest in supporting training programs that make a positive difference for injured workers and employer customers.
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