Duty Manager

5 days ago

Newcastle, New South Wales, Australia Clarendon Hotel Newcastle Full time

Clarendon Hotel is a 4 Star Boutique Hotel encompassing Bar, Restaurant, Accommodation and Gaming facilities. The venue is forecast for major renovations and expansion in the new year, with a lodged development application recently approved.

We are currently seeking an experienced Duty Manager to join our growing team on a casual basis. A flexible roster will be available, and the position also has room for growth within the group for the right candidate. You will be responsible for overseeing day/night time operations of the hotel including Bar, Restaurant, Gaming and Accommodation. Extensive hospitality and management experience is required for this role, along with highly attentive customer service skills.

In this role, you will be working closely with the General Manager and other Department Managers to ensure smooth operation of the hotel, whilst supplying positive staff guidance and a memorable customer experience for the Hotels patrons. We pride ourselves on working as a well balanced team while providing a great work environment for our staff members, which in turn reflects onto our patrons.

Responsibilities will include:

Managing & training of bar staff

Following Plan Of Management guidelines and Licensing regulations

Cash reconciliation

Guest relations

Overseeing gaming area

Implementing promotions

Liaising with Department Managers and security

Venue lockup

Required Experience:

Sound knowledge of craft beer, wine & spirits

Staff management

Extensive customer service

Cellar operations

Previous experience in a similar role or in a multi-faceted hotel is highly sought after

Preferred Experience:

Cocktail knowledge

Bistro service

Event management

Gaming operations

This role is a casual position with approximately 20-30 hours per week with the potential for more hours for the right candidate.

Applications should include a resume and cover letter addressing why you are suitable for this role, or please call into the venue with your resume.

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