Case Manager

2 hours ago


Newcastle, New South Wales, Australia Interactive Community Care Pty Ltd Full time $60,000 - $80,000 per year

Are you a self-driven, passionate OOHC Case Manager who wants to make a real difference?

Are you empathetic, understanding and prepared to help children and young people?

We want to hear from you

About Us

Interactive Community Care (ICCare) was established in 2010 as a specialist in the Community Services Sector and has now proudly served the people of NSW for more than a decade. A multidisciplinary community care organization, we provide out-of-home care (OOHC), crisis support and disability services. Supporting families across NSW in the Hunter, Central Coast, Sydney, Mid-North Coast and Western regions, Interactive Community Care is committed to meeting the complex care needs of children, adolescents, and adults.

About the Role:

As an OOHC Case Manager you will support children and young people, as well as their team of Youth Workers while they are in the care of ICCare in a residential care setting. Your experience and expertise will help children and young people in OOHC achieve their goals.

ICCare are experiencing a high level of growth and are looking for an amazing OOHC Case Manager to join our tight-knit Newcastle team based in Thornton, NSW. We are proud to be partnering with the Lumiere Foundation to offer this opportunity. You will be employed by Lumiere Foundation for work onsite with ICCare. This is an opportunity to join an outstanding team and take part in ICCare's rapid growth.

Essential Duties and Responsibilities:

  • Participate in the assessment and intake of children and young people.
  • Work with the Department of Communities and Justice, and other organisations, to create a care environment that is appropriate for each child and young person.
  • Conduct weekly home visits with children and young people, ensuring they are experiencing a high standard of care in their environment.
  • Manage incidents within the requisite timeframes, escalating matters as required.
  • Lead, manage and support Youth Workers to ensure they are completing their duties to the highest level.
  • Plan objectives with Youth Workers and discuss progress in Team Meetings and Supervision sessions.
  • Participate in a rotating On Call roster.

What You'll Bring to the Role

  • Tertiary Qualification (Cert 4 or above) in Community Services, Social Sciences, Psychology or related field.
  • Relevant Out-of-Home Care industry experience.
  • An understanding of the Child Safe Standards and ability to apply these in your everyday work.
  • Proficiency in report writing and analysis.
  • A positive attitude and eagerness to work together to overcome challenges.
  • An understanding of Aboriginal and Torres Strait Islander Placement Principles is preferred but not essential.
  • Previous training and understanding of Therapeutic Crisis Intervention is preferred but not essential.
  • Experience with CMS system (such as MYP, Shiftcare, Lumary or Good Human) is advantageous.

Mandatory Requirements of the Role

  • Current Paid Working With Children's Check.
  • Current NDIS Worker's Check.
  • Willingness to obtain a Police Check.
  • Unencumbered Driver's Licence.
  • Comprehensive Car Insurance (or willing to obtain).
  • First Aid Certificate and CPR Certificate (or willing to obtain).

How to Apply:

We would love you to join our team, so please apply through the "apply now" button.

If you have any questions, or would like to review the position description, please contact the Lumiere Foundation recruitment team at 

Aboriginal and Torres Strait Islander peoples are encouraged to apply.


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