Sales Coordinator

BETTER BEGINS HERE

Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

Crown Sydney is seeking a full-time
Sales Coordinator
to join our vibrant team on Level 27 of our ultra-luxurious Barangaroo property. In this role, you'll support the Sales team with client inquiries, bookings, proposals, and sales contracts, while also assisting with site inspections, events, and client meetings.

As the first point of contact for potential clients and internal teams, you bring strong communication skills, a proactive mindset, and a passion for delivering exceptional service. You thrive in a dynamic and collaborative environment, can manage multiple tasks & activity with ease, and enjoy finding solutions – even when things don't go as planned.

This is a great opportunity for someone with hotel operations experience to step into a career in Sales, where you'll get exposure to a different side of the business and learn from a dedicated and passionate team.

Some of the key responsibilities will involve:

• Answering and directing calls and emails received on the general enquiry line and inbox
• Assisting Sales team with producing proposals, contracts and other documentation
• Collaborating with operational teams to ensure clients and VIPs have elevated experiences at Crown
• Supporting with reporting and project duties as required
• Managing the CRM and ensuring accurate data and information is updated accordingly

You'll have:

• Experience in administrative support (hotels or travel industry experience is a plus)
• Strong interpersonal skills, with ability to interact confidently with diverse stakeholders
• Commitment to customer service excellence and meeting client expectations
• Excellent organisational and time management skills, with ability to problem solve
• Skilled in using the Microsoft Office (Outlook, Excel, Word, PowerPoint & Teams)
• Familiarity with Delphi / Salesforce CRM systems and/or Opera PMS is beneficial

What we offer you:

• Opportunity to be part of a high performing team and develop your career within an iconic luxury brand
• Complimentary meals at our on-site staff restaurant (variety of hot foods, salad + sandwich bar, fruit and pastries)
• Generous discounts across Crown hotels Australia wide, as well as our restaurants and bars
• A tailored uniform, that's washed and laundered free for every shift by our on-site wardrobe team
• Opportunity to take part and be rewarded in Crown's group-wide recognition and awards program
• Ability to be an active member and contribute to Crown's community, diversity & inclusion committees
• Access to discounts with various corporate partners across insurance, heath & wellbeing, fashion, banking & finance, technology and more

Applications close midnight Tuesday 30 September 2025.

Additional Information

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.