Workplace Coordinator

**Workplace Coordinator (12 Month Max Term Contract)**

**About THE ICONIC**

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the top fashion e-commerce destination in the region, our platforms span Retail, Marketplace, and Services to provide an inspiring and seamless customer experience. At THE ICONIC, we dream big through collaboration and innovation. We are committed to making a positive difference, bringing the future of shopping to our customers with a focus on fashion, sports, home, and beauty.

**About The Role**

We are seeking a Workplace Coordinator who will focus on creating a memorable experience for THE ICONIC employees and visitors across each of our ICONIC Hubs in Barangaroo and Yennora.

The Workplace Coordinator is also responsible for ensuring the workplace is well maintained and ready for our employees, with a focus on health and safety and basic facilities management and maintenance.

**Key Responsibilities**:

- Own the arrival experience across each of our hubs, creating an enjoyable and memorable welcome interaction, keeping the physical space clean and inviting, and ensuring employees and guests are well looked after.
- Act as a host, creating an exceptional experience for our visitors and employees by welcoming them, registering them in our visitor management system, directing and announcing them appropriately.
- Manage front of house operations - opening and closing Reception each day, diligently checking the front of house and our main meeting rooms.
- Work closely with the People & Culture and IT teams in THE ICONIC's onboarding and offboarding programs including the preparation and delivery of equipment, management of access to work related systems and building access.
- Manage all incoming and outgoing personal deliveries and mail, assisting with courier bookings and mail collections, notifying recipients through our mail management system where required.
- Manage all workplace related inventory including ordering office-related consumables such as kitchen consumable, PPE stock, stationary etc.
- Management of invoices and purchase orders for the Facilities, Security & Workplace team working closely with the Internal Accounts team.
- Conduct frequent H&S and maintenance walkthroughs and assist with general Facilities Management by raising requests, managing contractors onsite and am across all works being undertaken at the hubs
- Assist in setting up the workplace to provide the best working environment for all employees
- Have a continuous improvement mindset and love learning about new opportunities and streamlining processes.

**What success looks like**
- Experience in a similar role ( workplace, customer service or office management role, ideally on a busy and dynamic reception desk, with exposure to Facilities and Health and Safety management).
- Excellent communication skills (spoken and written)
- Confident multi-tasker and enjoy working in a fast paced, growing environment
- Tech-savvy with the ability to manage multiple priorities effectively
- Preferred experience with Google Suite
- Strong attention to detail and a proactive approach to problem-solving
- Excellent interpersonal skills, approachable, and able to work effectively in a team
- Flexible in travelling between sites (Barangaroo and Yennora) to provide coverage and support when required.

**Life at THE ICONIC**

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here's what to expect when you join THE ICONIC:

- **The learning collective.** Get your knowledge fixed with our learning days, hackathons and access to online learning tools.
- **Curate your style.** No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales.
- **Wellbeing.** Access to our discounted gym memberships and wellbeing programs.
- **People first.** Access to our Employee Assistance Program for you and your family.
- **Volunteer days.** Work as a Charity Partner with Thread Together for society and environmental change.
- **Furry friend.** We are a dog friendly office for anyone who wants to bring their fur baby to work.