Business Support Officer

Division: Homes NSW

Location:
Dubbo, NSW, AU, 2830

Req ID: 77848

Business Support Officer

• Location Dubbo with access to hybrid work arrangements
• Full time Temporary role until 30 June hours per week)
• Salary from $84,659 to $92,701 pa. + super and annual leave loading
• Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

This position is open to Australian Aboriginal and Torres Strait Islander people only

Your role

We are seeking a Business Support Officer to provide essential administrative and office services support within the Aboriginal Housing Office's Services Our Way (SOW) program. SOW provides culturally appropriate service coordination and support for Aboriginal and/or Torres Strait Islander people and families experiencing vulnerability. The program enables clients to improve their wellbeing and capacity to navigate support services by connecting them with government and non-government programs, specialist services, and community resources.

What you'll do

As a Business Support Officer, you will:

• Provide a wide range of administrative and office services to support the efficient operation of the Services Our Way program.
• Enter and maintain accurate records, ensuring information is up to date and compliant with standards.
• Coordinate travel bookings and logistics.
• Take and distribute accurate meeting minutes, agendas, and action items to support effective communication and follow-up.
• Use relevant technology to prepare documents, reports, and presentations for managers and directors.
• Maintain and improve administrative systems and processes to better support the delivery of services.
• Assist colleagues in the administration team to ensure efficient and effective outcomes.
• Deliver excellent customer service and act as the first point of contact.

What we're looking for

We are looking for an organised and detail focused professional with strong communication skills and the ability to manage competing priorities. You bring experience in administration tasks such as data entry, minute-taking, and coordinating travel. Most importantly, you understand the needs of Aboriginal communities and have the cultural capability to work respectfully and effectively with Aboriginal people, communities, and organisations.

A current Working with Children Check (WWCC) is an essential requirement for this role. The role has been identified as requiring this check in line with the Child Protection (Working With Children) Act 2012.

As an Identified role, this position is open only to Aboriginal and/or Torres Strait Islander persons. Where a position is identified, an applicant's race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

Confirmation of Aboriginality form

or

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

Download the role description.

For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close Tuesday 23rd September 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Amy Cubby

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Stephanie Hughes on or via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website (for all roles except Aboriginal Identified).

Thank you for your interest in this role. We look forward to receiving your application.

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