Shared Services Support Officer Talent Pool

1 day ago

Dubbo, New South Wales, Australia Transport for NSW Full time $40,000 - $60,000 per year

Organisation/Entity: Transport For NSW

Job category: Human Resources & Recruitment

Job location:

Dubbo, NSW, AU, 2830 Dubbo, NSW, AU, 2830

Job reference number: 101771

Employment type: Fixed Term Full-Time

Salary range: $0.0-$0.0

You're agile, keen and open to meaningful work and opportunities that come your way.
Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.
In this role, you'll:
Join a high performing team, (Procurement Team) within our Transport Shared Services Service Centre based in Dubbo. You will service a variety of Internal and external staff via telephone, live chat and email. You'll manage yourself to work through high volumes of enquiries, adhere to set processes and share best practice across the team.

You will act as the first point of contact across multiple customer service channels adhering to processes, providing prompt and proactive customer service, processing transactions, and escalating where necessary in a timely manner.

Please note, we will be recruiting to cover a variety of temporary positions over the next 18 months in our Dubbo Service Centre, and aim to build a talent pool from this recruitment. If you are not selected for a position immediately, you could be considered for other vacancies which come up over the next 18 months.

For more information on this position and business unit, view the role description and information pack.

About You
You have worked for an established organisation providing customer service either face to face or over the phone. You're process driven and able to ask the right questions to find a solution efficiently. You must be comfortable working against high volumes, flexible to work against a roster and technology savvy enough to learn multiple systems simultaneously. You MUST also live locally to the Dubbo area and commit to working from the office at least 2-3 times per week.

Who We Are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days.

What are you waiting for…? Connect with us. Apply now
Applications close: 11:59 pm Sunday 21 September, 2025
For more information about this role, please contact CHRISTINA..NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

Need some help with your application? Take a look at our application tips video series.

reghyb

"

Job Segment:
Developer, Procurement, Temporary, Web Design, HR, Contract, Creative, Technology, Operations, Human Resources

  • Pool Cleaner

    5 days ago

    Dubbo, New South Wales, Australia Poolwerx Dubbo Full time $40,000 - $80,000 per year

    Tools of trade & company vehicle providedWe train you in water chemistry & equipment repairs.Join a friendly team with a great culturePoolwerx, Australia's largest franchised Pool and Spa care network of retail stores and mobile vans, is looking for a mobile technician in DubboThe ideal applicant would have experience in this field or similar and be able to...

  • Client Support Officer

    3 days ago

    Dubbo, New South Wales, Australia Orana Support Service Full time $45,000 - $65,000 per year

    About UsOrana Support Service is a leading community organization based in Dubbo, providing crisis accommodation, homelessness services, and tailored support to men, women, and families across the region. Our mission is to provide safety, stability, and pathways to independence for people experiencing or at risk of homelessness.We are currently seeking a...

  • Senior Client Service Officer

    3 days ago

    Dubbo, New South Wales, Australia Department of Communities and Justice Full time $84,659 - $92,000 per year

    Company description: Department of Communities and JusticeJob description: Location: DubboOngoing - Full-Time (35 HPW)Clerk Grade 3/4, base salary ($84,659 - $92,701), plus employer's contribution to superannuation and annual leave loadingYour roleThe Senior Client Service Officer is part of the Court registry team which provides administrative and support...

  • Aboriginal Client Service Officer

    1 week ago

    Dubbo, New South Wales, Australia NSW Department of Justice Full time $80,129 - $92,901 per year

    Aboriginal Client Service OfficerHomes NSW Housing ServicesLocation Southern & Western NSW District – ParkesOngoing full-time opportunityTalent Pool will be created for Orange, Dubbo & ParkesSalary range: Clerk Grade 2/4, $80,129 - $92,701- PLUS employer's contribution to superannuation and annual leave loadingOpportunities for learning, development, and...

  • Administrative Support Officer

    3 days ago

    Dubbo, New South Wales, Australia NSW Government Full time $60,000 - $80,000 per year

    Clerk Grade 3-4Package includes salary $84,659-$92,701, employer's contribution to superannuation and annual leave loadingOngoing full time roleLocated in DubboDo you want to work to make a difference for NSW?Working to protect the state's environment and heritageAre you a natural organiser who loves multi-tasking? Join our collaborative team to provide...

  • Business Support Officer

    3 days ago

    Dubbo, New South Wales, Australia NSW Department of Justice Full time $84,659 - $924,701 per year

    Business Support OfficerLocation Dubbo with access to hybrid work arrangementsFull time Temporary role until 30 June hours per week)Salary from $84,659 to $92,701 pa. + super and annual leave loadingDiverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness PassportThis position is open to Australian...

  • Business Support Officer

    3 days ago

    Dubbo, New South Wales, Australia NSW Department of Communities and Justice Full time $84,659 - $92,071 per year

    Division: Homes NSWLocation:Dubbo, NSW, AU, 2830Req ID: 77848Business Support OfficerLocation Dubbo with access to hybrid work arrangementsFull time Temporary role until 30 June hours per week)Salary from $84,659 to $92,701 pa. + super and annual leave loadingDiverse and inclusive organisation with generous leave entitlements including flex leave and access...

  • Regional Manager

    1 day ago

    Dubbo, New South Wales, Australia Evolve Talent Full time $110,000 - $150,000 per year

    Step Into a Regional Leadership Role with Evolve TalentLocations: DubboSalary: $110,000 - $150,000 /Super, Car Allowance, Profit Share OpportunitiesAre you an experienced leader ready to take the next step in your career? Evolve Talent is seeking a Regional Manager to oversee operations across NSW area. This is a strategic leadership role ideal for someone...

  • Senior Aviation Officer

    1 week ago

    Dubbo, New South Wales, Australia NSW Government Full time $101,284 - $111,757 per year

    SENIOR AVIATION OFFICER (TRAINING)This opportunity offers:Ongoing employmentFull time role & 35 hour working weekRFS Level 6/7Attractive annual salary $101,284 - $111,757 p.a. plus 12% superannuationLocation: DubboLooking for more information?Why not reach out to our role expert, Michelle Jenkins, for a confidential chat on Join Our Team: Protect, Serve, and...

  • Business Services Officer Waterfront

    3 days ago

    Dubbo, New South Wales, Australia Department of Planning, Housing and Infrastructure Full time $84,659 - $92,201 per year

    Together, we create thriving environments, communities and economies.Business Services Officer Waterfront, Crown LandsTemporary Full Time Opportunity up to 30 June 2027Office location: Newcastle or DubboSalary ranges from $84,659 to $92,701 + superWhat's in it for you?Join our team for a fantastic culture with dynamic collaboration and genuine long-term...