Booking Officer/Administrative Assistant

5 days ago

Lane Cove, Australia Lane Cove Council Full time $86,000 per year
  • Flexible work practices aimed at achieving work/life balance
  • Friendly and supportive work environment
  • Full Time, 35 hours per week

About the company

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Administrative Assistant/Booking Officer to join our team.

Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide "best value" services and facilities to the community whilst ensuring a sustainable future and are committed to creating a thoughtful, protective and inclusive community that supports children and young people to feel empowered, safe and protected.

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.

About the role

You will be responsible for supporting the day to day operations of the Open Space and Infrastructure Division by providing administrative support to the division and responding to customer enquiries.

About you

The successful candidate will have:

  • Experience working in a similar role;
  • Strong administration skills including but not limited to: accuracy in typing and the use of Microsoft office applications (word, excel, outlook and electronic document systems);
  • A commitment to customer service with proven effective complaints handling and conflict resolution skills and proven ability to maintain confidentiality;
  • High attention to detail whilst working in a fast-paced environment;
  • Effective time management and organisational skills with the ability to multi-task and balance competing priorities effectively;
  • Strong communication and interpersonal skills;
  • An ability to work well autonomously as well as in a team.

What we offer

We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:

  • Flexible work practices aimed at achieving work/life balance
  • An employee wellness program and discounted gym memberships
  • Annual performance bonuses and salary reviews
  • Extensive professional development and training opportunities
  • The convenience of being close to shops, cafes, an aquatic centre and a gym.

How to apply:

Further information regarding this role can be found in the Position Description or by contacting Heather Thomson on

Salary range:

Up to $86K per annum, (including 12% super) dependent on the skills, qualifications and relevant experience of the suitable candidate.

Closing date:

Applications close 28 September 2025.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life.

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