Office Administrator

2 days ago

Lane Cove, Australia Comfort Disability and Aged Home Care Services Full time

Lane Cove NSW / Administration Staff.

If you have the drive and motivation to support and enable older people to live independently in their own home, then we have an exciting office-based opportunity for you.

**The role means that you will be.**
- Administratively managing the needs of clients including onboarding.
- Offboarding and day to day trouble shooting as needs arise.
- Making and managing referrals to other approved providers as relevant.
- Monitoring, managing and escalating caregiver or client feedback as applicable to our Care Services Managers.
- Working closely with and reporting to our care services managers to ensure our private, home care package and NDIS clients receive excellent customer service and person-centred care.
- Providing a supportive and compliance role in the quality management systems of the Client Care Department.
- Nurturing positive connections with all stakeholders to ensure good communication and a positive experience.
- Where required, conducting caregiver and client introductions to promote a quality client experience.

**Benefits and Perks**:

- A small and friendly team where your voice is heard
- The opportunity to develop a career into the care management role

**Experience must have**:

- Experience in the aged care sector or home care sector
- Strong IT skills
- Able to work to deadlines in a fast-paced environment
- Good attention to detail

**Experience that would be favourable**:

- An understanding of the NDIS program is favourable.
- Rostering or support worker / Caregiver background looking for a change of direction into the care management field

**Job Type**: Casual

**Salary**: $41,667.43 - $74,692.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Lane Cove NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Office administration: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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