Facilities Manager

Position Summary
This is an awesome opportunity to join MRI's APAC Talent Team, leading the way within the APAC region to craft amazing workspaces and experiences that enable our teams to do their best work. From getting your hands dirty in the day-to-day running of our workspaces, through to leading large-scale projects like office fit-outs and moves – this role will be fun, varied and has the scope to shape and make your own. The ideal candidate will be highly organised, proactive and capable of managing remote employees, CoWorks, and offices throughout NZ and AUS.

Key Responsibilities

• Facilities Operations & Maintenance
• Manage both hard and soft services such as maintenance, cleaning, catering, landscaping, and waste disposal across seven locations.
• Lead space planning, office moves, and workstation configurations to meet evolving business needs.
• Ensure the office environment meets health, safety, and environmental standards in line with Australian regulations.
• Conduct regular inspections and maintenance audits.
• People & Team Management
• Oversee external vendors and contractors, ensuring service quality and compliance.
• Support employee wellbeing through proactive office management, ergonomics, and workplace safety.
• Act as the primary point of contact for staff queries or issues related to the office and remote working environments.
• Employee Experience & Workplace Culture
• Create a welcoming, functional, and productive environment for a diverse workforce.
• Partner with HR and department leads to support in-office and remote events, wellness programs, and hybrid working arrangements.
• Compliance & Risk Management
• Maintain full compliance with occupational health and safety standards, fire codes, and building regulations.
• Develop and manage emergency response procedures and ensure staff are trained.
• Budgeting & Reporting
• Develop and oversee the facilities budget, track expenses, and identify cost-efficiency opportunities.
• Prepare reports on facilities performance, incidents, and improvement initiatives.

Requirements

• 2–4 years' experience as an Office Manager or in a similar role
• 2+ years' experience managing multiple projects with competing deadlines
• Strong organisational skills — able to balance day-to-day responsibilities while driving complex projects
• Previous experience leading a small team to successfully deliver business outcomes
• Solid communication skills with the ability to build trusted relationships with internal and external stakeholders, including landlords, property managers, and third-party vendors
• Previous experience in a similar facilities role is advantageous but not critical — more important is your passion, motivation, and ability to be an integral part of our success

WHAT MAKES THIS A GREAT OPPORTUNITY?

• Flexible working arrangements
• Annual performance-related bonus
• 6x Flexi AnyDay – knock 2.5 hours off your day
• Me Days – additional 3 days of annual leave for qualifying employees
• Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories

About Us
MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses — from property-level management and accounting to investment modelling and analytics for the global commercial and residential markets.

With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with thousands of team members to support our clients and their unique needs. MRI is proud to be an Equal Employment Opportunity employer.