Community Support Worker

7 days ago

Walkaway WA, Australia Hope Community Service Full time $44,000 - $132,000 per year

About Us

Hope Community Services has been supporting people and communities across Western Australia for over 120 years. With a proud history grounded in compassion and practical care, we partner with individuals and families affected by alcohol and other drug use, mental health challenges, and complex social issues.

At Hope Springs Therapeutic Community (HSTC) in Geraldton, we provide a structured, supportive, and inclusive residential recovery environment. Our approach empowers people to build healthier, more independent lives.

About the Role

As a Community Support Worker at Hope Springs, you'll work directly with residents and clients of the Therapeutic Community and the Transitional Housing and Support Program (THASP).

You'll play a vital part in helping people move towards long-term recovery by offering practical, emotional, and social support. Your role will include advocating for residents, helping them build independent living skills, supporting daily routines, and ensuring safe and structured community engagement.

This is a hands-on, people-focused position that requires empathy, professionalism, and a strong commitment to creating a culturally safe and recovery-oriented environment.

What's on Offer

  • $44.58 per hour + regional allowance + super
  • Salary packaging benefits up to $15,900 – boost your take-home pay
  • Full-time role based 30 minutes outside Geraldton in Walkaway, WA
  • Meaningful, purpose-driven work that directly supports people on their recovery journey
  • Ongoing training and professional development
  • Supportive, values-driven team culture
  • Opportunity to be part of a well-established and respected WA organisation

You'll Need

Essential

  • Certificate or Diploma in Community Services, AOD, Mental Health or equivalent experience
  • Experience supporting people with co-occurring AOD and mental health concerns
  • Strong communication, advocacy, and interpersonal skills
  • Cultural competence and commitment to inclusive practice
  • Willingness to work collaboratively and contribute to community life
  • Sound computer and reporting skills
  • Current First Aid & CPR (or willingness to obtain)
  • WA Driver's Licence, National Police Clearance, Working with Children Check
  • Full COVID-19 vaccination

Desirable

  • Experience in Therapeutic Communities or similar structured environments
  • Knowledge of the 'Community as Method' approach
  • Qualifications in Counselling, Psychology, or Social Work
  • Experience working with challenging behaviours
  • Commitment to working within a culturally secure framework

Next Steps

Submit your resume and a cover letter addressing the selection criteria. Applications will be reviewed, and suitable candidates will be contacted for a phone call followed by a virtual interview.

HOPE is an equal opportunity employer committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and those with lived experience of recovery.

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