Hotel Manager for remote pub

2 weeks ago

Cairns, Queensland, Australia Private Advertiser Full time $90,000 - $120,000 per year

About the role

We are seeking an experienced hands on Hotel Manager to oversee the day-to-day operations of our vibrant hotel in North Queensland. As our Hotel Manager, you will be responsible for leading a talented team and ensuring our guests receive an exceptional experience from check-in to check-out. This is a full-time position based on-site at our  property.

What you'll be doing

  • Manage all hotel operations, including front desk, housekeeping, food and beverage, gaming and maintenance.
  • Oversee staff scheduling, training, and performance management to build and motivate a high-performing team
  • Develop and implement efficient operational procedures to optimise guest satisfaction and revenue
  • Ensure compliance with all relevant laws, liquor and gaming regulations, and brand standards
  • Collaborate with the marketing team to develop and execute effective promotional strategies
  • Handle guest inquiries, feedback, and complaints in a timely and professional manner
  • Manage budgets and control costs to maximise profitability

What we're looking for

  • Minimum 5 years of relevant experience in hotel management or a similar hospitality leadership role
  • Strong operational knowledge of hotel management, including front office, housekeeping, and food and beverage operations
  • Excellent communication and interpersonal skills to effectively lead and motivate a team
  • Proven ability to problem-solve, make decisions, and manage multiple priorities in a fast-paced environment
  • Demonstrated financial management skills and a keen eye for revenue optimisation
  • Thorough understanding of the local hospitality market and industry best practices
  • Passion for providing exceptional guest experiences and a commitment to delivering high-quality service

What we offer

We value our employees and are dedicated to their professional and personal development. We offer a competitive salary plus benefits. Additionally, you'll enjoy a fun and vibrant work culture, with regular social events and team-building activities.

About us

Our mission is to create exceptional experiences for our guests and foster a supportive, inclusive environment for our employees.

If you're excited about this opportunity and believe you have the skills and experience to excel as our Hotel Manager, we encourage you to apply now.

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