Front Office Supervisor

2 days ago

Cairns, Queensland, Australia The Benson Hotel Full time $60,000 - $80,000 per year

About the Hotel

Opening its doors in July 2021, this 101 room 4/4.5-star hotel has recently completed a full refurbishment resulting in a complete transformation from its former identity. Located in the heart of Cairns CBD, The Benson Hotel boasts a mix of facilities including a restaurant, café and bar/lounge, conference and meeting rooms, car parking and an outdoor swimming pool.

The role:

We are looking for a savvy Front Office Supervisor to join our incredible Hotel. This is a leadership role that will give room and scope to grow and have significant input into the evolution of our hotel brand in Australia. You will be responsible for managing front office operations and act in absence of senior management. This a Full-Time role and will require flexibility within availability. Your responsibilities will include but not limited to:

  • To assist as directed, to train, schedule, support, and monitor the performance of Front Office team.
  • Assist with daily administration tasks
  • Checking in & out guests, assigning rooms, pre-registering VIP's, comp rooms & attending to special requests
  • Attend to all guest enquiries via phone, email & in person
  • Handling of cash, credit and check transactions
  • Ensuring daily checklist is completed to satisfactory level
  • Familiarize yourself with hotel offerings to provide guests with appropriate information to increase revenue & customer satisfaction
  • To maintain awareness of current business level, and to familiarize yourself with all functions and procedures of Emergency & WHS
  • Provide assistance to other hotel departments such as reservations, housekeeping and F&B when required

About you;

At The Benson Hotel, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and most importantly, your team We are looking for someone who has prior supervisor or team leader experience within a front office environment or is a current GSA looking to make the next step in their career. We want you to be able to keep your employees motivated and to provide optimal service at all times to guests. You will work fantastic under pressure, being able to multi-task and coordinate responsibilities to your team. If you believe you have the imagination to challenge hotel operation norms and exceptional leadership skills to inspire your team along the journey, this is the role for you.

What you'll get...

  • Well, there's the chance to shine in a brilliant team environment – bring your personality and sense of fun to work and the most amazing team to work with.
  • Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
  • Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent

If you believe the above describes the opportunity you are looking for and you would like to be part of our high-performance team, contact us  Please email a CV and covering letter to  Please note you will only be contacted if you have made the shortlist for an interview.

  • Hotel Front Office Supervisor

    5 days ago

    Cairns, Queensland, Australia Lake Central Cairns Full time $50,000 - $60,000 per year

    Join Our Team at Lake Central Cairns – Hotel Front Office Supervisor (Live On-Site)Lake Central Cairns is looking for a Hotel Front Office Supervisor to live on-site and take the lead in delivering exceptional guest experiences right in the heart of beautiful Cairns.About the Role:As our Front Office Supervisor, you'll be the go-to person at the front...

  • Administration/Front Office

    7 days ago

    Cairns, Queensland, Australia The Big Boat Shed Full time $45,000 - $60,000 per year

    Join Our Crew | Administration & Front Office RoleLocation: The Big Boat ShedType: Full-time (flexible hours available)Start Date: Immediate Start AvailableAre you organised, friendly, and love working by the water? The Big Boat Shed is looking for an enthusiastic and reliable Administration & Front Office Assistant to be the first point of contact for our...

  • Front Office Receptionist

    2 weeks ago

    Cairns, Queensland, Australia NRMA Cairns Holiday Park Full time $45,000 - $60,000 per year

    Come and Work with UsWe are looking for a new Front Office Reception / All Rounder to join our team at NRMA Cairns Holiday Park. If you're passionate about providing exceptional customer service and have experience in a front office or hospitality environment, we'd love to hear from youAbout the Role:As a Front Office Reception / All Rounder, you'll play an...

  • Front Office All-Rounder

    5 days ago

    Cairns, Queensland, Australia Pullman Reef Hotel Casino Full time $45,000 - $60,000 per year

    The Reef Hotel Casino is currently seeking a person with recent experience, who excels in customer service to join our friendly Front Office team as an Allrounder.This role will be responsible for guest registration and departure, assist with baggage, room assignments, switchboard and parking of vehicles ensuring the guest is provided with a memorable...

  • Front Office

    5 days ago

    Cairns, Queensland, Australia CAIRNS VILLA & LEISURE PARK Full time $45,000 - $60,000 per year

    NQ Villas Management operates a residential village located in the heart of Cairns, including cabin accommodation and permanent caravan sites set amongst 10 acres of tropical gardens.Be the friendly face of our village We're looking for someone who enjoys helping people, keeping things organised, and making sure daily operations run smoothly.Your RoleIn your...

  • Front Office Receptionist Hotel

    5 days ago

    Cairns, Queensland, Australia Sunshine Tower Hotel Full time $45,000 - $60,000 per year

    Front Office Reception /Casual Position available NowLocated centrally in Cairns City on Sheridan Street, Sunshine Tower Hotel is newly renovated.  Along with the Pool & Reception areas the renovations include a Restaurant Bar.Hotel Reception will include all aspects of Office Administration including Reservations and Guest services. Hospitality, Travel or...

  • Food and Beverage Supervisor

    7 days ago

    Cairns, Queensland, Australia Shangri-La the Marina, Cairns Full time $60,000 - $80,000 per year

    Food and Beverage SupervisorGlobal brand with opportunity for growth and progressionAccommodation benefits, F&B discounts, staff meals, laundered uniform and moreCompetitive salary and attractive incentive schemeWe are seeking an experienced and passionate Food and Beverage Supervisor to lead the day-to-day operations of our vibrant restaurant, The...

  • Supervisor

    3 days ago

    Cairns City, Queensland, Australia Dankong Pty Ltd Full time $60,000 - $70,000 per year

    We are currently looking to fill a supervisor position for our successful store in the Cairns Night Markets specialising in bubble tea and churros. Experience in a fast-paced hospitality environment is a must. Good communication skills and the ability to adapt to new situations will be needed.Required:· Certificate IV or higher qualification in Hospitality...

  • Shop supervisor

    5 days ago

    Cairns, Queensland, Australia Muse fine line tattoo Full time $60,000 - $90,000 per year

    Shop Supervisor at Muse Fine Line TattooLocation: Showgrounds Shopping Centre, QLDJob Type: Full-time | $70, % Super | 40 hrs/weekStart Date: ASAPAbout Us:Muse Fine Line Tattoo is not your average tattoo studio. Since opening in November 2024, we've built a space that blends fine line tattoo artistry with beauty services like professional makeup and...

  • Supervisor

    7 days ago

    Cairns, Queensland, Australia Followmont Transport Full time $80,000 - $120,000 per year

    Supervisor - (MAN DescriptionAre you an experienced transport professional ready to lead from the front?Take Your Operational and Leadership Skills to the Next Level as Night Shift Supervisor you will possess strong industry operations knowledge as well as night shift exposure to ensure freight in the north is on track for customers. Why Join Us?At...