Customer Experience Consultant
18 hours ago
About Us
Paywise is undergoing significant growth, presenting an outstanding opportunity to join our organisation at an exciting stage.
As a Customer Experience Consultant, you will serve as the initial point of contact for clients utilising our salary packaging and novated leasing services. In this role, you will be instrumental in providing high-quality service and effectively assisting customers as they navigate our range of benefit offerings.
Our collaborative culture energises our team, fostering engagement and a shared commitment to our ambitious growth objectives.
Are you ready to begin a rewarding career and contribute to something exceptional?
Why you'll love working here
• Modern, newly designed office in the heart of Perth CBD
• Flexible rotating rosters – day, afternoon, night & weekend shifts available
• Award penalty rates for shift work
• Remote work for shifts outside standard business hours
• Career growth opportunities in a fast-expanding organisation
• Comprehensive employee benefits, including generous salary packaging
• Monthly team lunches to connect and celebrate
• Loyalty leave entitlements
• Employee Assistance Program for wellbeing support
About the Opportunity
The Customer Experience (CX) team, based in Perth CBD, is actively seeking a Customer Experience Consultant. Reporting to the Team Leader, your primary responsibilities will include:
• Managing client interactions via phone, live chat, and email.
• Conducting face-to-face meetings with members.
• Establishing new salary packaging accounts.
• Administering ongoing amendments to salary packaging arrangements.
• Participating in quality assurance projects.
About You
Key skills, experience, and qualifications:
• Previous experience in the salary packaging industry is highly regarded but not essential.
• Prior contact centre experience is advantageous.
• Demonstrated motivation and passion for delivering customer service excellence.
• Strong written and verbal communication abilities.
• Effective time management skills.
• Experience in fast-paced customer service environments is valued.
Next Steps
We are committed to building a diverse and inclusive workplace. We encourage candidates from diverse backgrounds to apply and join our team at Paywise. Apply now
-
Customer Experience Consultant
2 weeks ago
Perth, Western Australia Rockingham Toyota Full time $60,000 - $80,000 per yearAn exciting opportunity has become available for an experienced and professional individual to join our team as a Customer Experience Consultant.This role is based in our Rockingham Dealership, servicing Melville, Cockburn and Rockingham Toyota, with a primary focus on vehicle service bookings and customer retention activities.What you'll be doing:Answering...
-
Customer Experience
2 days ago
Perth, Western Australia Kinetic Education Full time $60,000 - $80,000 per yearAre you ready to take your career to new heights from the comfort of your own home? Look no further At Kinetic Education, we are pioneers in online learning with over 30 years of experience, and we are on the hunt for passionate customer service professionals to join our Tutor / Customer Experience team.Why Kinetic Education?Make a Difference: Use your...
-
member experience consultant
24 hours ago
Perth, Western Australia HBF Health Full time $66,000 - $120,000 per yearJob no: 494404Work type: Permanent full timeLocation: Perth CBDCategories: Member Services & SalesHBF benefitsSalary from 66K + Super + Fully subsidised Gold Standard Health insuranceHybrid working – Based from our central CBD office plus 2 work from home days (available after your initial 3-month training)3 wellbeing days off a year on top of our standard...
-
Customer Experience Agent
6 days ago
Perth, Western Australia Cushman & Wakefield Full time $40,000 - $120,000 per yearJob TitleCustomer Experience AgentJob Description SummaryAs a Customer Experience Agent, this role delivers an exceptional resident and visitor experiences in every interaction, whilst delivering a range of on-site workplace services. With a focus on anticipating needs, listening to the resident and visitors, and making every interaction simple, effective,...
-
Customer Experience Associate
22 hours ago
Perth, Western Australia Cushman & Wakefield Full time $45,000 - $65,000 per yearJob TitleCustomer Experience AssociateJob Description SummaryThis role delivers front-of-house, concierge, and workplace support services to ensure a seamless customer and employee experience. Key responsibilities include welcoming visitors, managing reception and access, coordinating meeting rooms and events, handling mail and deliveries, and supporting...
-
Sales & Customer Consultant (Entry Level)
1 week ago
Perth, Western Australia M&B Sales Pty Ltd Full time $40,000 - $60,000 per yearSales & Customer Service Consultant (Entry Level)Start your career in building & trade sales with a company that invests in youAbout UsAt M&B Mitre10, we're WA's leading supplier of doors, door hardware, decking, and building materials. With branches across WA and a reputation built on quality, reliability, and genuine customer service, we help builders,...
-
Prestart Consultant
1 week ago
Perth, Western Australia Design & Build Full time $60,000 - $80,000 per yearThe Company:Our clients are reputable builders experiencing growth, known for fostering a collaborative, inclusive, and family-oriented work environment, and take pride in delivering on their promises. They are expanding their Prestart teams due to significant growth. The Opportunity:As a Prestart Consultant, you will take on a diverse role providing expert...
-
Consultant
3 days ago
Perth, Western Australia Prophix Full time $80,000 - $120,000 per yearSee What You Can Do With ProphixProphix is a fast-growing global leader in financial performance management. Ambitious finance teams use Prophix One, our Financial Performance Platform, to improve the speed and accuracy of their decision-making with a harmonized user experience, stepping confidently into the next generation of finance.Headquartered in...
-
Prestart Consultant
1 week ago
Perth, Western Australia Design Build Full time $104,000 - $130,878 per yearThe CompanyOur clients are reputable builders experiencing growth, known for fostering a collaborative, inclusive, and family-oriented work environment, and take pride in delivering on their promises. They are expanding their Prestart teams due to significant growth.The OpportunityAs a Prestart Consultant, you will take on a diverse role providing expert...
-
In The Home Consultants
3 days ago
Perth, Western Australia Bunnings Full time $60,000 - $120,000 per yearJoin us and experience Bunnings from the other side of the counterWhat's in it for youwhen you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...