Customer Service

24 hours ago

Braeside, Victoria, Australia Tara Treasures Full time $40,000 - $60,000 per year
We're Hiring: Customer Service & Admin Assistant

Tara Treasures is growing We're looking for a friendly and organised Customer Service & Admin Assistant to support the smooth running of our daily operations. If you enjoy helping customers, keeping things coordinated, and being the go-to support person for the team, this could be the perfect role for you.

About Us

At Tara Treasures, we design ethical, Fair Trade certified felt toys that spark creativity and joy. Our products are designed in Melbourne and handcrafted by talented women artisans. We pride ourselves on quality, sustainability, and bringing happiness to little ones around the world.

We are based in Braeside, where our office, warehouse and creative work all happen under one roof. We're a close, supportive team — everyone chips in, and no two days are the same.

About the Role

As our Customer Service & Admin Assistant, you'll be the friendly first point of contact for our customers via email and help keep our internal admin organised and running smoothly. You'll also assist with general office tasks and provide support to team members when needed.

Your Responsibilities
  • Provide helpful and friendly customer support via phone, email, including product enquiries, order updates, returns and courier follow-ups
  • Assist walk-in customers
  • Carry out day-to-day office admin tasks — document preparation, label printing, ordering supplies and keeping things organised
  • Support other team members with admin tasks such as data entry, spreadsheet updates and preparing materials
  • Assist with order packing during busier periods (we all help where needed)
  • Help keep the workspace tidy, clean and welcoming
What We're Looking For
  • Someone who enjoys helping customers and solving problems calmly and professionally
  • Organised, reliable, and comfortable asking questions when unsure
  • Able to move between tasks without losing track
  • Confident using a computer and able to learn new systems quickly
  • Enjoys working in a small, supportive team environment

Bonus points (but not required):

  • Experience with Shopify or another e-commerce platform
  • Previous customer service or office admin experience
  • Comfortable with Google Sheets / basic data entry
  • Familiarity with courier or delivery tracking portals
Perks of Joining Tara Treasures
  • A warm, friendly, and supportive team environment
  • Stable full-time role in a growing business
  • On-the-job training across all systems
  • Variety in your day — it's not a desk-only role

  • Customer Service Officer

    2 weeks ago

    Braeside, Victoria, Australia Tyree Group Full time $60,000 - $80,000 per year

    Tyree Cable is a member of the wholly Australian owned Tyree Group of companies and today is one of Australia's leading electrical manufacturers operating solely to support the charitable works of the Tyree Foundation.Our Australian manufactured cables are widely used across leading industry applications throughout Australia and New Zealand. Our business...

  • Customer Service Liaison Officer

    1 day ago

    Braeside, Victoria, Australia Armstrong Flooring Full time $60,000 - $80,000 per year

    Customer Service Liaison OfficerPermanent Full Time Position - Immediate startFantastic work culture and opportunities for professional growthMonday – Friday normal business hoursArmstrong Flooring are looking for enthusiastic, positive and customer focused individuals to join our Customer Support team. The role may suit either an experienced customer...

  • Internal Sales and Customer Service Team Member

    2 weeks ago

    Braeside, Victoria, Australia Little Jumbo Ladders Full time $60,000 - $80,000 per year

    About the roleCustomer interactions: The first point of contact for new and existing customers, handling product inquiries face to face and via phone and email.Customer Service:Provide exceptional customer service, offering tailored advice to Commercial, Trade and Retail customers alike.On-site Inspections: Join the team conducting on-site inspections and...

  • Customer Service Manager

    5 days ago

    Braeside, Victoria, Australia Armstrong Flooring Full time $80,000 - $120,000 per year

    Location29-39 Mills Rd, Braeside, VIC, 3195, Australia

  • Customer Experience Manager

    2 weeks ago

    Braeside, Victoria, Australia Armstrong Flooring Full time $90,000 - $120,000 per year

    Customer Experience Manager· Braeside Location· Permanent Full Time Position· New role - make it your ownArmstrong Flooring is looking for enthusiastic, positive  and systems orientated customer service manager to lead our customer service and after sales service teams.About UsArmstrong Flooring, one of Australia's oldest and leading distributors of hard...

  • Customer Support Officer

    7 days ago

    Braeside, Victoria, Australia Filtration Group Full time $60,000 - $90,000 per year

    Position Title: Customer Support OfficerClear Edge FiltrationAn excellent opportunity is available for an experienced and driven Customer Support Officer to join a dynamic team within a fast-paced and customer-focused environment. This role is ideal for a professional who is ambitious, adaptable, detail-oriented and confident working with SAP or similar ERP...

  • Service Manager

    7 days ago

    Braeside, Victoria, Australia Precise Air Full time $80,000 - $120,000 per year

    About the roleAs part of our continued growth and focus on delivering quality service to our customers, we have an exciting opportunity for an experienced HVAC Service Manager to join our team.Reporting to the Account Manager - VIC|TAS, the Service Manager is responsible for managing the day-to-day operations of a team of Technicians and Sub Contractors with...

  • Delivery Driver

    1 week ago

    Braeside, Victoria, Australia Better Brakes Cheltenham pty ltd Full time $40,000 - $60,000 per year

    About us:Better Brakes & Advanced Auto Partshas been a trusted leader within the Automotive Aftermarket Industry for over 20 years and continues to grow. Better Brakes success is attributable to the personal focus on outstanding customer service, extensive product range and offering the right part, right price, right now Better Brakes focuses on providing...

  • Delivery Driver

    1 week ago

    Braeside, Victoria, Australia Bearings & Industrial Supplies Pty Ltd Full time $60,000 - $80,000 per year

    About the roleBearings & Industrial Supplies Pty Ltd, a leading provider of industrial products and services, is seeking a dedicated Delivery Driver / Warehouse Allrounder to join our team in Braeside, Victoria. This is a full-time position that will play a crucial role in ensuring the smooth operation of our warehouse and distribution activities.What you'll...

  • Dispatch Coordinator

    24 hours ago

    Braeside, Victoria, Australia ATS Timber Full time

    Work for a high growth, Australian industry leader.About usATS Building Products is one of Australia's largest importers of building materials, timber, and engineered wood products. We are very proud of our growth and success and attribute much of it to the corporate culture and professionalism of our staff.The Role:You will report to the National Operations...